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September 2023 by Ann Ersland
They are the best!! The workers are nice and they care for you and your car!
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July 2023 by Idahocowgirl (Roach)
Has its moments depending on whoes helping u
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June 2023 by kevin acor
Friendly environment but the mechanic that does brake not a decent person in my opinion and he don’t have respect for my truck because after I was dune their i stoped at the gas station and I noticed my Milwaukee air compressor that was in the front now was all the way to my tale gate which means he hotrod my truck which I do not appreciate I will never go back their if they have people like that
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May 2023 by Jake Walgamott
I have been a customer of Bruce and Rod’s for 10 plus years. They have great customer service and take pride in their work. 10 out of 10.
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May 2023 by Robert1 Taylor
Great service pulled up for propane and had service before I made it inside
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April 2023 by Shane Hall
I've used them exclusively for all of my personal vehicles and farm equipment for years. Great prices and the service absolutely can not be beat.
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January 2023 by denise feldman
I love Bruce & Rod's! They have always taken good care of me and has never treated me differently because I am a woman. They are fair and willing to explain/show things if necessary.
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January 2023 by Jaden Rohleder
I had called multiple tire places including this one for some winter tires and they said they couldn't get the size I needed. Finally I found some on Priority Tire online that looked good so I bought them. At least I called for a quote for $95 to mount them the said since I got an AMAZON TIRE online (real angry emphisis) that it would be $200. Argued with tem and they relented with the $95 but they were super rude and I left with a leaky valve stem still. And they put the tires the wrong direction. If you have a blowout in Parma just count your losses and limp to the next tire store.
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August 2022 by Nicolai Malarciuc
I called them for a road service. They came quickly, helped me and I was able to continue my trip. Later on it turned out the mechanic did a mistake and I also didn’t notice it which led to some unpleasant consequences. I called them a few days later, talked to a manager and explained him what happened. He acknowledged the mistake and offered to return me the money.I think this was fair enough. Mistakes happen but it’s good when people take responsibility and pay for their mistakes and subsequently, correct them.
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July 2022 by frank lieuallen
I took my truck in there on a Friday at a 1:00 appointment to have my radiator flushed, they drove it trying to make it overheat to see if that's what it needed. I told them what I wanted done. They called me Saturday morning at 10:20 and left a message saying it won't start, they wanted to know if I had a trick to start it. And that the radiator flush was done and I could pick it up. I had to tow it to another shop and found out the fuel is contaminated. I talked to Beau extensively and he found no activity on the video cameras and said he knows it was contaminated there Friday night or Saturday. But will not take responsibility for his flunky employees or offer to do the right repairs to fix my truck that will cost me $900. I DO NOT RECOMMEND BRUCE AND RODS FOR ANY THING. not even to make a hamburger.
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July 2022 by Idaho Rancher
6/8/2022Bait and switch Price.Went in to have 1 6.50x16" tractor tire switched on from 2 rims. Got a quote from service tech there and he told me it would be $18.00Got done and went to pay and he said he made mistake it was $27.00 now, In arguing with him we were not getting any where so I paid it in duress.I will no longer deal with them here and hope this helps someone else in staying away. Get it in writing!Not a good way to do business in this small town...Beware of these clowns
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June 2022 by Krystal Birmingham
Service has been great. Waiting area is a bit dirty, but it's a tire shop.
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May 2022 by Don Flathau
Always great service and knowledgeable staff. They do my big rig tires and there's an art to changing those out and you can tell when someone knows what there doing. Great little shop.
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February 2022 by Shannon S.
They have always come through for anything that has been needed with either of my vehicles. I highly recommend them! I call, they set the appointment right away, they figure it out, then I'm fixed and done!
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February 2022 by Kristy Y.
Fast enthusiastic service. I was quoted a different price on the phone but was significantly more expensive $$$ in real life..but the tires were on in 20min The front desk guy was a bit rude. The actual workers were great.
