Family Dollar is a store where many customers have had awesome and helpful experiences. The manager and other employees are described as very friendly, talkative, and nice, often going out of their way to help people find everything they need. They offer helpful ideas and recommendations. However, some customers note that the store hours listed on the website are not always accurate, which can lead to inconvenient trips. Additionally, store policies, such as not allowing bathroom use, have been a point of confusion for some. Overall, the staff receives high praise for their dedication and kindness.