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April 2024 by Mary Patton
Technician arrived on time, and made sure everything was up to date and restored what needed to be fixed. Ensured all outdoor equipment was in good working order. Explained everything he was doing in an easily understood manner and answered all questions.
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December 2023 by Janet Mowers
Great service. There are internet disruptions when towers go down like any other provider. I had trouble with a router and the service techs are amazing. They go the extra mile quite literally.
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August 2023 by Elle Cat
Works great when it’s working otherwise it goes down randomly often and they never seem to have an actual fix so every month multiple times a month we lose service but are never late on the bill. Don’t recommend if you need a consistent service. This has been brought to their attention more times than I can count and it’s still having issues but when it’s up it does work really well.
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August 2023 by Jarred Scott
We love our service with Always on.We have had service for over 9 years now. One of the things we love The most is that our bill has stayed consistent. Thank you for being so awesome!
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August 2023 by Lia Durao
Excellent services! Internet worked very well and consistently. Caden and Libby always completed the company with exceptional customer service.
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August 2023 by Jerret
I had trouble with an old router thought it was their internet called with a concern she was very polite and sent me right to a tech guy that came right away I asked him a ton of questions while he was here he didn't seem annoyed he went though everything to assure of the problems he fixed the issue this is prime customer service I'm very very happy with it thank you always on!!!!
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May 2023 by Nick
I originally had a bad review on here for services but they came out and it ended up being just a bad router. They replaced it of no charge and checked in to see how services have been since and I've had no issues. Thank you for being courteous and helping out. Have been very happy since they came and fixed everything
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January 2023 by Kolbi Beard
Very quick service it was all set up the day after I called! Very friendly and helpful workers! Highly recommend
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December 2022 by Chandra Pompa
Very promt service. They did a very nice clean professional installation. Excellent top of the line sevice!
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November 2022 by marilyn leones
Usually minimal problems with speeds and service. But almost impossible to get issues handled on a timely manner. . It's money down the drain on days service is interrupted. But they are sure to collect their payment fast enough. No customer satisfaction or consideration. They could at least give us a refund or added feature for the time service is out
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June 2022 by Maggie's Place Pocatello
Great team. Some periodic challenges to reliability. Overall good value.
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May 2022 by josh heyrend
The service was great at first and then we started having trouble with the connection falling out more than staying "always on". I called and the tech service told me I need a new modem for 70 bucks and it is made for the upgraded wifi on the newer devices and will have no problem connecting wifi to multiple devices. Two days later it's dropping out again and while I am trying to work from home. Tried calling tech support and no answer. I would definitely not recommend this provider if you connect multiple devices and work from home.
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April 2022 by Jeffrey Huckstep
Always on has always been super friendly and professional. The Internet service is very reliable, and if there’s ever an issue they fix it quick.Just moved to a new home and they came out the day we moved in to get everything hooked up and working right.Highly recommend supporting this local business with your internet needs.
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March 2022 by Jerod “Jerholio” S
Always on was always super friendly and professional. I had a problem and the owner made sure to reach out and remedy. Internet service was reliable, although we were unable to reach advertised speeds, but likely because of trees and such around our home. Our friends down the street went through Always On and had terrific service. We moved and they were out the same day to try and transfer our service. Unfortunately, they were unable to provide service to the new location.
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November 2021 by Susan Beck
Great provider for the McCammon area.
