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October 2023 by Brooke Wall
Very nice staff,quick service..I went in at 9 am but my appointment was @4 pm..they still did my oil change?
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October 2023 by Megan May
Very professional and customer friendly. Their staff was amazing and the work was quick. They made a spot for us and got us in just in time. Will definitely recommend!
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September 2023 by Scott Hook
So I took my truck in for a transmission leak which I had had this rebuilt transmission put in 2 years ago only had 2,000 miles on it since it was installed but always had a leak on it . The mechanics at Brian's Tire Factory missed diagnostic on it! And told me it was the pan gasket so they replaced the pan gasket filter and transmission fluid which was $206 bill. I got the truck back and the truck continued to leak so I took it back to them and also told them of the oil pressure gauge at a hot idle is dropping down to zero I do believe it is the oil pump is going bad could you take a look. They called me back two days later said it was a loose transmission line that all they had to do was tighten. I went and picked my truck up and asked about the misdiagnostic and how come I have to be stuck paying for it. I can totally understand paying for the parts but not labor for a misdiagnostic . The lady up front told me that my filter was plugged and it needed it anyways. I then explained to her that it was a brand new transmission with less than 2,000 miles and that would be impossible so she is lying to my face she gave me a sideways smirk and said oh well. Then told me that idling in the parking lot the truck never dropped oil pressure so they never even test drove it at all this place used to be a great mechanic shop I took my stuff there all the time now their prices are outrageous and the employees lie to your face do not recommend this place at all stay away!!
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August 2023 by G. David
Fast, economical tire repair when I didn't have an appointment. Everybody else in the area told me I'd have to wait several hours, but Brian's squeezed me in between appointments & only charged $15!
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June 2023 by Adam Smith
Brian’s tire and auto was able to get me in for a Friday appointment with rather short notice and I really appreciate it. My air conditioning system was needing a recharge. I am pleased to say that I can now comfortably commute.Brian is a very earnest business owner and his professionalism came full circle with my recent experience. He personally called me to follow up with my experience and that is truly what makes people want to return to a place of business. I know Brian runs a busy shop so taking the time to do that was nice.I recommend stopping here if you need service on your vehicle!
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June 2023 by Rachael Wilson
Although they weren’t familiar with my car (I have a diesel), they were extremely helpful and courteous over the phone and wanted to help point me in the right direction for diagnostics/possible repairs. Thanks!
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June 2023 by Carissa Cunningham
Great prices and the service is incredible every time I need any tire issues.
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June 2023 by Rachel B Toone
Great experience! They were quick, friendly, and professional.
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May 2023 by YourboyC Thetrucker
I went to Brian’s Point S and was surprised by the service. Great people and quick service. I had 2 snow tires removed and I paid half of what the people at the Chubbuck Walmart charges me without being made to bring in just the wheels because Walmart has a weird policy about only replacing 4 tires. I was quoted that my tires would take about 30-45 minutes and to my surprise, the technician was finished in 20 minutes. Those two tires would usually take me about 4 hours at Walmart even though I would be the first appointment of the morning. I am now a loyal customer of Brian’s Point S and Walmart Chubbuck will never get my business again as far my 4 vehicles are concerned. Thanks to the great people at Point S for making my experience with them a great one.
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February 2023 by Marko _Milovanovic_
Fantastic work done quickly at a good price with great customer service.
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February 2023 by Tony Willard
Great service had a new alternator fitted and the car runs really nicely. Highly recommend. Also they fitted in the repair day very quickly considering they were fully booked
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February 2023 by Pat No name
Reasonable, and I feel very safe! Thanks.
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January 2023 by Beth Bedke
Fast, friendly and a reasonable price to fix a faulty tire valve!
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August 2022 by cory cameron
Brian's is top notch! Always speedy and courteous. Thanks for the great service!
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July 2022 by Amanda S.
My in-laws drove out from Philadelphia to visit and they were having some problems with their car. This was the only shop able to get them in right away which was extremely helpful. They found the problem and got it taken care of same day!