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August 2023 by Lenny S.
Warning Do not bank here. They are not about the customer. They practice band business. Wells Fargo style. Ask The CFO. After I pay them more than $40,000. They rip me off $1700. Because they are shady
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August 2023 by Lenny Stout
This is the worst credit union I’ve ever dealt with. This is the worst business I’ve ever dealt with the worst customer service. These guys don’t care about us and it starts from the top with Stephanie who is the CFO. Please read my reviews on yelp and on the connections on eighth Street whole stories there and how they ripped me off and took advantage of me thank you. Do not drink with these guys. They are worse than Wells Fargo that ripped everybody. I wouldn’t be surprised if the higher ups are from Wells Fargo.
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March 2023 by Not Available
Very unprofessional- I took money out of credit union- they shorted me- when I addressed the issue they did not correct the error
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August 2022 by Michelle R.
I freaking LOVE this credit union! If you need at Loan, ask for Rusty P in the loan department! Hands down have never been treated better, fast service, super knowledgeable, and very friendly! Takes the time to figure out which type of loan is best for you! Since I can't find "Lookout Credit Union" formerly ISU Credit Union on Yelp to leave a review, I'm making a side note on here. Do NOT bank with this unprofessional Credit Union! Run far away! I could share night mare stories with you! They seriously need to be looked into for fraudulent practices! Not even kidding! For what it's worth...Go with Connections! You won't be disappointed
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June 2021 by Susie Barlow
Great customer service always!
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September 2019 by Stuart Mathews
I joined potelco in 2004 ..the bank tellers were super nice & charming. I always liked that they were scruffy & unprofessional. The rest of the staff were abysmal to say the least. Then they became connections a few years ago and everything got considerably worse. They made repeated errors..always in their favor. 2 years ago one of the bank tellers said, in front of everyone, that I was not American. I, in fact, hold a US passport. The bathroom at the Olympus branch is dangerous. The light goes out when the fan stops and Brian, the so-called manager, lied about it..in writing. This branch also made a $26,000 error and lied about it when I caught it. No apologies were even offered.
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August 2018 by Lisa Morrissey
All the staff at both Pocatello locations are amazing! This is honestly the best CU ever!
