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February 2024 by Robert Howard
Plan on waiting they are really busy
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February 2024 by Connor & Mady Montgomery
Biggest pain to get ahold of an actual customer service representative. Do not recommend
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January 2024 by Chad Clark
I don’t like picking up packages, but when I do this location is good. Quick and friendly folks and no lines. So if you have the misfortune of having to pick up a package rather than have delivery this is probably the best place to do so.
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January 2024 by 8lilylily
Great experience. The staff really know their stuff and are very helpful.
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December 2023 by Cindy West
I had a package left at my door and it wasn't mine and not even a Pocatello address it was supposed to go to a different state hopefully they get before Christmas
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December 2023 by D. M. Melendez
Kind, professional, easy on the eyes lady working the counter.
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December 2023 by Paul Atwood
I have never had such bad delivery service anywhere. Months and months of calls and instructions left on site of where to deliver and STILL they deliver it wrong. I call and call and of course I don't get the Pocatello facility I get someone that says they can help but it never happens. There needs to be someone held accountable for this.
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October 2023 by T
Locked the door at least 5 mins before they close. Needed a package would of took 2 mins
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August 2023 by Jayson Sorensen
Somehow these people can never seems to find my house or get passed the dogs. Meanwhile, ups has no problem dropping packages off everyday.
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April 2023 by Allison Morris
Fed ex Pocatello can't find my house. Instead of learning where it is, they deliver my items to my neighbors. Today they delivered a TV to my neighbors which could have easily been stolen. The box was beat up and wet and we were lucky it wasn't stolen. We will be lucky if the TV works.
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March 2023 by Daryl Langs
The fact you think people are stupid enough no to pay attention to you changing your commitment delivery dates is pretty offensive. If I can help it ill be sure to use alternatives going forward.
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November 2022 by Mary Hasibar
I have packages delivered every month. They can never find my house. Now they have started writing on the package that my address is not correct. I have lived her for 13 years. The address they have is correct. I don't have an issue with UPS or USPS. But FedEx can't seem to find my house. Know they are threating to stop delivery because their driver can't seem to find my house. I have called for the last 4 months, trying to fix the issue. Nobody seems to want to help me correct the problem. The medical supply company only uses FedEx. Not sure how to correct the problem. I need my medication and yet FedEx doesn't seem to be able to correct this.
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August 2022 by Taylee Capson
I was driving straight on highway in soda springs and the driver decided to turn in onto my lane and almost hit me making me go off the road and when u passed they flipped me off and went crazy. Called the company to report the driver but they have no one over the drivers. Terrible service all around
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June 2022 by Danielle Smith
Literally the WORST shipping service ever! I have UPS delivery to my home almost daily with zero problems. EVERYTIME we have something shipped with Fedex I get a call from the Pocatello office saying the driver said I moved and they cannot deliver. What? Every freaking time. Do they think we move monthly?? It is seriously not worth the energy to work with this company.
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May 2022 by Jeremy Beasley
Quick service and they were able to answer my questions
