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November 2023 by Ja Ch
Pros. Friendly staff, clean store, lots of options for whatever your interest.Cons. You get followed around ALLOT and are asked at least 10 times if there is anything that you need or that they can help you with. You have cameras! Also, they need to be clear about what can and can not be returned. I even asked the sales girl if I can return my item for something else and she said that I could as long as its not past the 30 days of purchase. It's not past the 30 days. Now I am left with an item that I don't want or need. I spent allot of money at this store. I feel stupid for shopping here as a first time customer. I won't be going back.
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September 2023 by abi santos
Michelle is the absolute best!! I’m a regular & she takes care of me and provides quality service EVERY time!
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September 2023 by Ryan Nelson
Very friendly staff always love stopping by to get some sexy outfits for my wife ?
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June 2023 by Ryan Fletcher
Brought my Girlfriend in to update some her bras and get her a fitted bra, the staff was super friendly, informative, and very helpful with everything my girlfriend and I had questions about.
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March 2023 by MacKenzie Alleman
The bra they sized me for was the completely wrong size and didn't fit. Said they don't have a return policy and that I had to get something in exchange. I told them I did not want anything and they offered a gift card. I am not happy with the service and my husband was appalled at the way they tried to tell me I HAD to get something in exchange when I stated very clearly that I did not want anything.
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February 2023 by Krystal Booth
So much fun. Found everything we needed and the staff was super knowledgeable and beyond helpful. Will definitely be going again!
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December 2022 by Kiersten Allen
I was really dubious about going to a store like this, but Karnations has such a professional atmosphere that seems clean cut and the employee we spoke with was very helpful and courteous. I was pleasantly surprised with our shopping experience.
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October 2022 by Larissa rice
Very helpful helped me find what I want without a big problem
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September 2022 by Michelle Johnson
Stopped by for some pheromone spray and ended up trying a thousand things on, excellent customer service and product options.
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August 2022 by Arielle T
I ordered some items online from the Pocatello store and two of them came defective. One didn’t have tags already so I couldn’t return it even though the clasp was broken and the other one (a pj teddy) hadn’t been sewn all the way so it had a hole. They supposedly look over the items but these were SENT WITH DEFECTS. I brought it into the store and they refused to give me my money back, even though it was THEIR FAULT and they didn’t have another one in my size. They would only do store credit, which I don’t need. I understand doing so if it was just me wanting to return something but when it’s their fault, I should get my money back. So disappointed. Especially with how expensive these items are.
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August 2022 by Nicholas Noe
Bought a naughty wedding gift for my Grandaughter. Clerk very helpful in explaining unmentionable to a 77 year old man who blushes easily.
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July 2022 by jessica Stahle
Really great place. I've been to other adult stores that just have a creepy vibe, this is a very open and welcoming store. Very professional
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July 2022 by Josh Johnston
Michelle was fantastic! She made my wife feel comfortable, and got her sized with a perfect fit. Thank you and we will be coming back.
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June 2022 by Isabel Jacobs
Fantastic customer service. The only employee there was helping 4 different people at once and was able to provide individualized customer service still for each one. I love this store
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February 2022 by D. Blanchard
Best place for bras abs intimates!!! Michelle is awesome and so patient to fit you in a bra!!!
