-
August 2023 by Hayley Stiles
This pawn shop gave me the best experience. He not only refunded a broken air conditioner after 30 days, but he also carried it to my car like a gentleman. I had a great experience here and I will be a returning customer.
-
July 2023 by ellie g
Went in to pawn an item. Immediately he had a terrible attitude, and service. He refused to check our item because we had no batteries as we had used rechargeable batteries and didn't want to pawn those. He threw an attitude when we asked if he had any spare batteries he can pop in, or even a c type charger cord.The sad part is, every time I have been to this pawn shop the attitudes are terrible. Hands down the WORST pawn shop in Pocatello.
-
May 2023 by CluckMcDuck
Mad Mike's is great, my friend had an issue with an electronic he purchased and they were so helpful about making it right. I highly recommend them.
-
April 2023 by Floyd McDaniel
My friend went and found a hand gun that he wanted to buy, and he filled out the background check form, but he made a mistake on it and they said that they didn't have any more forms to give him.
-
March 2023 by Takoda Miskimins
Terrible service. Called to ask for a price on something and simply would not let me know. Very stubborn employee and needs to get a better profession. Nothing is fairly priced and when you try to sell something to them the give you $40 for something you spent $800 on. Very untrustworthy and terrible service.
-
February 2023 by Jeff
Well, if you have a few items you are trying to sell and are in favor of being loudly humiliated all the way up until you walk out of the door over just being told that they will not take the items then this is definitely the establishment for you.
-
November 2022 by J W
Will never go here again. If I could do no stars I would. The owner doesn't care about anything but money and all the employees are a bunch of crackheads only out to scam everyone out of their money then sell it for above retail price and brag about it. Perfect fit I guess. Employees have horrible attitudes and try to argue with anything you say or change your wording around to try to manipulate you into doing what they want. Worst trading post EVER. Unless you're looking to get pennies out of your hundreds go somewhere else.
-
November 2022 by Trevor Williams
If I could do no stars I would. I will never return to this establishment. Spent the whole time feeling attacked by the employee trying to argue with what I was telling them and then trying to change my wording around to try to manipulate me into doing what he wanted. When I rebuttaled he then told me they would deny my offer before the words even came out of my mouth. Worst trading post I've ever been to.
-
August 2022 by Elizabeth Baker
Very friendly n helped me get the perfect birthday present for my dad. Thank you guys
-
July 2022 by Chris Trowbridge
Went in and found the exact gun I was looking for, for a price I wanted to pay. We started the federal background check paperwork and had to end up redoing it several times. I was willing to do it because I understand the paperwork has to be in order, no exceptions. What I wasn't willing to do was put up with the terrible attitude coming over from the other side of the counter. It was like he didn't want me to buy the gun. Super poor customer service. He kept trying to make me feel stupid over the whole deal. Well, your loss dude. I found the same model in better condition for less money somewhere else. I would try everywhere else in town before I'd go back to Mad Mike's.
-
June 2022 by Jordan Beasley
Terrible to hear this was the the place that sold knives in 2006 to 2 people who committed a terrible and disgusting act. Nothing against you guys it's just unfortunate ??
-
May 2022 by Don Rhondeau
So I was shopping in Pocatello and ran across Mad Mike's and found a cassette player in the box tapped up new for 99.00 so I got it drove back to shelley and opened it it was as he said new bagged and tapped plugged it in and one side didn't work. So I called he suggested to pick it up and make it right. Well long story short he got me another one that cost him more but would not take more money from me. Great guy and this is the place
-
May 2022 by Adam Evenson
Went to bring my movie projector in and they asked me if it was new I replied to him nothing in the pawn shop is usually new he gave it back to me and told me to have a good day running business like that is not good I wish you guys lots of luck hopefully someone buy something new so they could pawn it off to you guys
-
April 2022 by Preston Medinger
Would give less than 1 star if I could. Nothing bad to say against the business owner. But his son and employee is the worst behaved business man I’ve ever met. Makes argumentative comments about anything you say. Has an incredibly lazy demeanor. And they are selling used at at/above retail value and will brag that they do so to your face. If you looking for deals and good company avoid this place at all costs
-
April 2022 by Ryan Cluff
Everyone was very helpful. Prices were fair. Overall had a good experience buying a riding mower from Mad Mike’s
