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October 2022 by Kirsten Fairbanks
The Girl at the Print station does not know how to count for print jobs. She over charged us twice by $54 on the first job and $30+ on the other. Then she gave me the the wrong receipt. She did not give us the itemized receipt either. It said "Online Order". After going to the manager, they would not help with a refund because there was "no way to verify the in-person order, because we did not have the itemized receipt ". Stay away!!!
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March 2022 by Jody A Lampi
I waited at the printing Fed Ex counter today for 27 minutes without being noticed. There were three employees helping the same two customers. Two employees were helping a woman makes photo prints, the other employee was making a calendar for a customer. They didn’t say hello or make eye contact. It was an epic display of horrible customer service. It would be faster to drive to Salt Lake City than to try and get service at the Pocatello Office Max? - zero stars, never going back!
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March 2022 by Eldon Gaunt
Great & friendly service as always!
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February 2021 by Michelle M.
I have gone in here several times since we moved here...trying to buy locally instead of online all the time...and this place is perfectly useless. The guy has zero customer service skills, and never has anything in stock. The only thing we have been able to buy there is a floor mat for under an office chair. But unable to purchase: a desk, chair, webcam or printer ink to name a few. The last time we went in was for a webcam, he was too busy chatting with his employee to help us, when we asked what aisle...he told us and I said I didn't see any over there, and asked if there were another spot, he didn't even look up and just said, "I guess I'm out." Pretty much done wasting my time going here. Save yourself the trip and the time. He probably doesn't have what you need/want and more than that...he doesn't care. It's just easier to order online.
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November 2020 by Lynn Southworth
Went to Office Max to buy a logitech control for my laptop. Saw an on sale sign for a logitech control ....M510 .. for 19.99 originally 24.99. so I found the control M510. Went to check out, cashier said it would be $25 something, I said no, it was on sale, cashier calls associate for price check, associate tells cashier price was on a different controller. Associate is a LIAR. I walked back to area after I paid for controller. sales tag was gone. The associate came around the corner, and I asked her where the sales tag was, she said she didn't know where it was, as she was reaching into her toward pocket, she said she might have thrown it into a the garbage. It was less then 3 minutes from the time she talked to the cashier and me, checking out., and she couldn't remember what she did with the sales tag. Yeah right.
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December 2019 by Benjamin Nash
The people are friendly enough, but if you are looking to get quality large format photos printed, you are best off walking around the corner to another store. Unfortunately, their printer wasn't well-suited for what I was looking for.
