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March 2024 by Linda
Asked if they had specials and they said no. Ordered a large pizza and get there and a sign says buy 1 large get 1 large 1 topping free. The person who wrung it up said you had to buy 2. Then got home and called and said buy 1 get 1 free. They wouldn't make it right. Poor service all the way around. Not going back and not calling again. The customer is always right!
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March 2024 by Jason Parke
Pizza Hut in Pocatello is a garbage can. Two people dining in and dirty tables everywhere. Salad bar looked wilted and needed restocked even though nobody was getting salad. Salad bar completely out of ranch so they gave us to-go containers for our wings and charged us for them. Very poor service- not a single drink refill but didn't matter cause soda fountain was broke
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March 2024 by Kaden Johnson
Ordered pasta, breadsticks, and a root beer for my wife and I. Delivery driver only showed up with the pasta. When I called the store they said the only way I can get my missing items is if I go pick it up myself. At least they gave me a refund.
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February 2024 by Dana Stiffler
Great food with fast and friendly
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February 2024 by Trapper williams
The shorter kid with glasses was cute asl excellent service . And good pizza.
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January 2024 by Quinton Read
I went here the other night with my friends and we went in chanting, "No one out pizzas the hut!". We quickly found out that was not true. I asked the guy at the counter if we could split a pizza into two flavors. He said yes and we ordered. After sitting down we saw his manager get angry at him, saying they could not mix flavors. Apparently it doesn't cook right. It was annoying but we decided on one sauce and moved on. The poor kid at the front seemed flustered and his mamager was rude. After our pizza came out I asked for ranch. The nice guy at the front was going to get it for me, but not before his manager stepped in (a short guy with thick glasses). I only say that so whoever reads this knows who I'm talking about. Anyways, he didn't look at me, he talked through the other employee, eventhough I was right there. He said I would have to pay 75 cents for ranch. I didn't buy it. After messing up the pizza it is the least they could have done. In the end, the pizza was not great, the kid at the front was nice, and the manager was horrible. Hopefully the kid gets a raise for being kind.
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January 2024 by Becky Robinson
Haven't ordered from pizza hut for years because there's better options. Sorry I did today. Food was terrible driver was great. Will not try again. Waste of money. Nobody could eat it, had to throw it away.
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January 2024 by Chantell Taylor
If I can give them no stars I would!! We ordered pizza last night and it was delivered and when we opened it, it looked like someone shook the box, so I called to complain they put me on hold for 7 minutes, so I hung up and called again and got put on an immediate hold and then told the managers we're too busy to talk, so I guess I'm resorting to doing it this way. I'm so pissed!!!!
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December 2023 by J C
Cost too much
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December 2023 by Vanessa Grow
945 South Ave Pocatello ID location, ABSOLUTE SNAKES. Rude and had my car TOWED two days before Christmas because I parked in the an unmarked Drivers’s Parking spot. Stan’s Towing was equally rude and I was charged double since it’s Christmas. DO BETTER, PIZZA HUT. Make it right and stop policing the parking lot- focus on your guests in your restaurant and making pizzas. I’m out $200- most expensive lunch I’ve ever had in my life and when I confronted the manager (Xander) he threatened to call the cops and make them remove me from the restaurant. YOU DON’T HAVE A LEG TO STAND ON IF YOU HAVE TO THREATEN TO CALL THE COPS! Do better, make it right, and stop punishing patrons for no reason. A simple tag or warning would have sufficed.
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December 2023 by Christina Floyd
The Pizza was so delicious and everyone was always checking if I had been helped or not. The Pizza was made really fast.
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November 2023 by Lenet E Pv
The food was made in a timely manner and delivered and it was hot and fresh. Thank
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November 2023 by Heath Vaden
Ordered curbside. They did not include the wings we ordered. We live 30 miles from town. They wanted us to drive back to get the items they forgot. I said I would not drive 60 miles for their mistake so the took the items off my bill. They didn't even care or offer an apology.
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November 2023 by James T.
Stood waiting for close to ten minutes today. No one to seat or even acknowledge me so I went to McDonald's instead. Doesn't matter if "dine in" banners are up if there's no wait staff.
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October 2023 by J
Not sure how this is double pepperoni... Had to state my order three times because their computer was being dumb even. But I seemed to have ended up with minus half the regular amount. Joshua the driver was great though!