“The delivery driver was so great with making sure I didn't run out to the point of restarting my pilot because I let it get too low before ordering a delivery. He even told me how to switch to my reserve tanks if I get that low again. So much appreciated him delivering so late at night to make sure we didn't freeze. You guys rock! Awesome customer service as well.”
“Valley Wide in Pocatello is amazing! Allen has been nothing but helpful, accommodating, flexible, and friendly. He definitely took care of us!We are so happy and glad we switched to Valley Wide!”
“There are not enough words of gratitude or positive feedback that I can give to Daniel. I found myself in a pretty frustrating situation with another delivery service and I called Uhaul on a whim to see if there was any way I could possibly get a storage unit for 24 hours, and get something delivered to it...without being there.
From start to finish, Daniel listened to my problem, empathized (when he didn't have to!), and was solution oriented. An absolute 180 in customer service that I experienced with the company I was getting my delivery from.
On the day of my delivery, we drove down from Bozeman, MT (4 hours) to try to there before they closed at 7pm. We were a few minutes off, and Daniel was there ready to help! He helped us load up our delivery only to realize that...we need a U-haul! Without skipping a beat we were registered, hooked, hitched and loaded and on our way back home.
As a hospitality professional of 20+ years, I was honestly moved by the graciousness, help & care Daniel provided. Daniel and his exemplary customer service care will absolutely be shared in my leadership mentoring!
Thank you!”