-
June 2024 by Saydey Harris
It hurts me to leave such a low review for a store I love so much, but I have been struggling with the store’s customer service recently. I went in a couple of days ago to get some outfits for my engagement pictures coming up in a few weeks and I was treated amazing. I know that one of the employee was names Sadie, just because I am also named Saydey, and there was another adorable employee who was sooo kind. They both hyped me up on the outfits I chose and were actually the sweetest people I have ever met. I one time I called my mom to show her some options and she even commented on how she loves this real deals and how she thinks it’s better than the one where she lives. Then yesterday I had to kill some time so I thought I might as well go back in since I had such a great experience the last time. That when I noticed both items that I had gotten where now on clearance and where both 20 dollars when I paid 70 for both. I could have saved 30 dollars by just coming in a few days later. For someone trying to pay for a wedding 30 dollars can be a lot. So I went to the counter and asked the employee if I could come and return my items and rebuy them for the clearance price. This is something my mom did a few times when I was a kid and I never saw it be a problem, all the other stores understood that ya it can be frustrating when you miss a sale by a couple of days. The girl at the counter just looked at me and said “I don't know” when I asked if I could do this, I didn’t even know if I still had the receipt so I just let it go and waited till I got home. After finding the receipt I called and asked if I could speak to a manager because I knew she didn’t know the answer, and she said that they technically didn’t have one and that the girl that was in charge only came by randomly, she didn’t have scheduled hours. After getting absolutely no where with this employee and responses not being in a very kind tone, I just said I would call tomorrow. And so today I called and asked the same question and the lady on the phone was definitely nicer than the previous employee she still seemed very annoyed. Thankfully the boss was there and I was able to get my answer that I could do that, but that they don’t really do that for people. It felt like she was disgusted that I even had asked. The problem isn’t the store policy here, just the way the employees acted, I don’t actually think I’m going to get my money back. It’s not worth the negative way I was treated by both employees, neither of them were directly mean but sometimes body language and the tone of voice speaks louder than words. Just frustrated going from the absolute most phenomenal people last week, to feeling judged and causing annoyance to the employees this week. I just don’t understand what the problem is with trying to save some extra money.
-
May 2024 by Alice Haney
Very friendly and helpful. Love their merchandise.
-
March 2024 by BC C
Cute, good quality merchandise and clothing at very affordable prices! Hidden gem for furniture, decor, and clothing!
-
June 2023 by Machele Heck
I like this store and stop here whenever I travel through Pocatello. My issue is that I purchased a set of 4 items among other things and only had one in my bag when got home (4 hours away). Been trying to call ever since and no one EVER answers the dang phone!!! My daughter lives close enough to go get the 3 items I did not receive but I cannot get ahold of anyone to arrange. Very frustrating!!!
-
April 2023 by Jaydee Parton
Love this store but wish there was a bigger selection for plus size and some kind of sizing chart
-
March 2023 by Jaydee Cole
Love this store but wish there was a bigger selection for plus size and some kind of sizing chart
-
October 2022 by Aubrey Hall
Not a deal at all. Twice as much as hobby lobby on everything. They take very simple things and mark it way high.
-
September 2022 by G. K.
This little boutique is amazing. There are so many cute things to buy that I always buy more than I intended to. The decorations are beautiful also and give me ideas for my own place.
I stop by whenever I’m in town but go back home with a big bag of goodies. This is my favorite store in Pocatello, actually in all of Idaho.
-
March 2022 by Tanya Humphrey
I really enjoy Real Deals. It's such a fun place to get cute things for the home. Also has cute clothing selection.
-
December 2021 by Garnet Kutterer
This little boutique is amazing. There are so many cute things to buy that I always buy more than I intended to. The decorations are beautiful also and give me ideas for my own place.I stop by whenever I’m in town but go back home with a big bag of goodies. This is my favorite store in Pocatello, actually in all of Idaho.
-
December 2021 by Pepe Frog
Fun store overall, but the prices are INSANE. The employees were good a while ago, but it seems like that’s been on a decline recently.
-
July 2021 by Jacki Sorenson
Love this store!!!
-
June 2021 by Josh Gneiting
Awesome place, nice boutique and great decorations. Employees were friendly and helpful.
-
December 2020 by becky ramirez
Always a fun time!! People are awesome and the prices are very affordable!
-
October 2020 by Trudy Saint-Vincent
Fun store but kind of pricey
