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August 2023 by Kodie Heyder
Who ever answered the phone was rude and very stern. Wouldn’t let me finish my sentence/question.
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October 2022 by Sabrina Gummersall
If the navigation on the website is anything to go by..Am waiting to hear from them.. hope to be able to change my review then.
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September 2022 by Tara Pratt
Terrible business! DO NOT DO BUSINESS WITH THIS LOCATION. Quoted one price & Matt told me over the phone and in his office when picking up the vehicle that we would not be charged any more than the price quoted & gave us a few extra hours to return the vehicle. It was a total lie and he was quick to tack on extra fees despite what he said about not charging any more. We returned the vehicle in pristine condition, did not go over the allotted miles, returned it exactly when was agreed upon and followed all the rules. They are liars and cheats & will take your money. Terrible way to do business! Do not do business with Matt Meador!
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August 2022 by Tiffany Ericksen
Literally the worst service and car rental I’ve ever experienced!!!! Run away! Everything from how to get there to the place to the price to returning it was not easy and not what they said. They gave me a car with half a tank of gas and told me to return it that way only to charge me for gas. Never rent from them!
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June 2022 by Tierra Ramos
Called for a quote and the guy couldn’t get me off the call fast enough. He was extremely rude definitely doesn’t like his job did not seem like he wanted to be there.
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April 2022 by Sean Treasure
We have used this service many times and it's always top notch! The cars are clean and there's always a great selection! This time was a little extra special though! Kristen was so professional! We called ahead because our car had broken down on the freeway and she had our car ready for us when we arrived! The rental process was seamless and the return was even better! Thank you Kristen for the great experience! You are our go to rental service ❤️
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April 2022 by Mandy Keller
I called to see if we could rent a van for a road trip to South Dakota and the lady wasn't super nice when I told her where we were going. Apparently they don't let their vehicles go that far. Wont be calling them again for anything.
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January 2022 by Isayah Joseph
Always a pleasure to use their services. The cars are always in amazing shape. And if you call ahead the car selection is great they usually have whatever you need. From big and spacious to great on gas.
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December 2021 by Morgan Gonzales
Horrible! Ruined my vacation and charged me $400 more than agreed upon. I’ve called and called to get this corrected and they never answer and won’t call me back. Do not under any circumstances book with this lying stealing company!!!!
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August 2021 by T priest
LOOK ELSEWHERE !! Our quote went from 750 to 870 to 900++. Very misleading and confusing terms. Filled up gas two blocks away and they charged me for 4 gallons. Bull ! Told us deposit went towards rental. Then at pickup then said it was seperate. Ill be calling their corporate company monday.
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August 2021 by whoawhoapop1984
Avoid !! Very deceiving pricing.Chaned 3 times on us.Filled up 2 blocks away and Returned on full was charged for 4 gallons. Deposit is NOT toward rental! 1000 miles then 50.00 for every 1000 more?
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June 2021 by J.M. Crowder
We have rented here for years .we have been good loyal customers.now for no explained reason we are getting the cold shoulder and the brush off when we need a rental they dont return calls or say they have no cars when we went bu they had plenty of cars in the lott.
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May 2021 by Yugi Miller
Being able to pick up the keys the night before is great!
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October 2020 by Brianne Grunig
Best Car Rental in Town! Plus Phil Meador's Clear Bra and Window Tint department is located in the same Building. You Won't find a Better, Professional Place In Pocatello! They Install your Clear Bra and Window Tinting on your Car Perfectly! Very Impressed! ?
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August 2020 by Teresa Head
Great deal ! Nice car we rented , it got really good gas mileage! I'd rent again , nice staff !
