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November 2023 by Nora Onstine
Stacie Lamb is the best! She explained everything so we could understand and gave us different options. We weren’t just a number, we were her total concern while here!! She is the awesomist!!❤️❤️❤️
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October 2023 by Karen Matteucci
Love the crew at the Pocatello WaFed!! Friendly, Professional, always extremely helpful! Best banking experience I have ever had. Great customer service .
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December 2022 by Khual Mung
this is the first time for my WaFd Bank
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October 2022 by Naomi Titgen
They're going to make my mom lose her electric all cause they don't have cameras to show the atm shorted her. They have to do a dispute which will take 7 days. Very bad buisness going to help my mom change her direct deposite can't do this to people on retirement that's all theu got!!!
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October 2022 by ruth shupe
They're going to make my mom lose her electric all cause they don't have cameras to show the atm shorted her. They have to do a dispute which will take 7 days. Very bad buisness going to help my mom change her direct deposite can't do this to people on retirement that's all theu got!!!
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June 2022 by Susan Wilson
Stacie was wonderful to work with. She took me through the process efficiently, answered all my questions, and kept me informed. I really love that my loan will stay with WaFd Bank and not be sold off. I can count on everyone at my local branch to give me great customer service.
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May 2022 by Montana Richardson
WaFd was wonderful. I have always just felt like a number when it comes to big banks, but here I feel like I am being listened to. Corey is wonderful. By far my favorite loan officer. He was prompt, kept me updated at all times, and handled my very detailed land purchase with the best attitude and assistance. There was always a second person I could contact if one was out of the office (Stacie) and she was wonderful. I was given every resource, advice, tips, and details without even asking. I have referred a few people now since my good experience and I am excited for them to be just as pleased!
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May 2022 by Bret Dover
Stacie was excellent, she was very easy to work with and knew exactly what to do. She kept us on track with a perfect amount of information and made the loan process almost pleasant.
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March 2022 by Jennifer Quick
I moved to Pocatello three and a half years ago. Since moving here, I’ve had a few financial complexities, as well as normal banking needs. The staff at WAFD Pocatello are consistently professional, pleasant and kind. I’d like to thank them for the excellent service they provide.
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January 2021 by Nicole Magliolo
Our family really enjoys this bank! Micki and Stacie are always so helpful and have our best interests in mind. We appreciate all they do for us!
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August 2020 by Paul Johnson
Very Poor service. The teller that has helped me more than once is Always very rude and lacks basic customer service skills. I will not be back and will bank somewhere else.
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February 2020 by Colleen Spickelmire
They are friendly and knowledgeable, they all made getting my account open easier.
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December 2019 by Micki Galloway
WaFed Bank is great! They are right on top of possible fraud on our account. The people in the branch are fun and easy to work with. They truly make you feel like they care!Great job!!!
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December 2019 by Jessika Kneip
I love coming to this bank, everyone is so kind and friendly, I feel like it's more than a bank and a place of comfort. The staff really care about me on a personal level, I would definitely recommend!
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August 2019 by Dee Barron
Only 1 teller and took way to long with each person
