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October 2025 by Julian Jusselin
Refused to accept Fuel Forward app even though it's well advertised at every pump, though they were polite about it, so I suspect Conoco is bad at educating their gas station staff about it because this is far from the first I've had this happen. Fairly clean, decent prices.
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July 2025 by arose58
I have stopped here many times in the past 20 years since we do a lot of shopping in Ponderay. I have always found the store to be very clean and well stocked with a variety of items. The staff always greet me when I enter and are friendly when cashing me out. There are plenty of pumps, so I have never had to wait to fuel up.
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June 2025 by Phillip Brown
I've been shopping here for 35 years. Used to take the NICE bus up the mountain on the weekends from there. So this was very dissapointing. It's not the same place it used to be. This station was practically a community center and everyone was always so nice.
Not anymore. Very poor customer service. The cashiers are rude and allow panhandling on the lot. It was unsafe and unpleasant. Also when I called to let the manager know she was very disrespectful. She interrupted me several times while I was trying to tell her what happened and was dismissive of the entire conversation. She obviously doesn't intend to do anything about the issues at the station. I will not be returning.
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May 2025 by savi
old ladies are extremely rude, didn’t think my temporary id was real? incompetent.
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March 2025 by Justin
Extremely clean inside and out , well stocked , friendly and fast service , recomend this place to all
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December 2024 by David Rutman
One Star
If I could give zero stars, I would. This is, hands down, the worst gas station I’ve ever stepped foot in. The employees were shockingly rude and made it abundantly clear that customer service is not even remotely on their radar. I was greeted (if you can call it that) with an eye roll and a snarky comment when I asked a simple question about where to find something. The place itself is filthy—sticky floors, overflowing trash cans, and a stench that made me question if anyone had cleaned in years. The bathrooms were locked “for cleaning” (even though no one seemed to be cleaning anything), and to top it all off, I felt like I was being watched like a hawk the entire time, as if I was about to steal something, even though I was just trying to find a bottle of water. Absolutely disgusting experience from start to finish. Avoid this place at all costs. Spend your money somewhere that actually values its customers.
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August 2024 by Ember Noel
So I used to live here. I was kicked out because one of the employees told her boss I was talking smack. Lasti checked even if I was, its freedom of speech. I wasn't. I was apologizing for her ex lying to me about things off site. The manager Bobby, approached me when i returned for business matters and told me I wasn't allowed there. I have not received police contact to tell me otherwise which is by law per request to ban someone. I feel bad for Nelson the owner because he is in the dark about certain things and lied to. I worked here as well. And while there I was publicly humiliated by another employee in front of my customers twice. And Bobby did nothing about it. If you think this is a good place to stay, don't. They are so unprofessional and so ignorant and childish, it's not worth it. I've been treated horribly by Bobby and Sally at the travel America. I had to go through very stressful last second move because of these peopland lies on my name. You want peace for your travel break? Go somewhere else. They are so disrespectful and so dishonest it is appalling. I feel ashamed to have worked there. I feel sad for the people who do business or stop there. Bobby the head manager, and Heather the person "in charge " of the trailer park are ridiculous. They live on drama. They kick people out without getting full story of anything. Nelson if you see this, you need to reconsider your "trusted" employees. They are 1000% ridiculous and so rude ans dishonest. The amount of stress and mental strain they put on me by kicking me out last second is appalling. I wish I had Nelson's number to call him and full him in on the things his employeesdon't. Absolutelyone of the worst places to do business. Screw youBobby. Screw you Heather, screw you Sally, you all will have a special place on hell..
Everything that was said i will put on the Bible in front of a judge, is true.
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July 2024 by Taneroont
Argumentative and rude employee. Tried arguing and held up the line on a store policy that he thought was a state law. Tell your guy that degrading your customers and accusing them of committing a crime for just buying a lighter is not courteous behavior. It's totally fine if it's a store policy but his behavior was completely uncalled for. Thankfully another member in the line came to my aid and backed me up that I in fact was not breaking the law and stopped the cashier from further holding the line up so we could all go home. He was working the register on 7/08/2024 at 10pm
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July 2024 by Daniel Burggren
Customer service is trash. Store clerks were bitter.
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June 2024 by D M
Thieves. Crooked thieves.
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June 2024 by Koda
Owner will do anything for a $1. Allows puppies sold from puppy mills in the parking lot, along with anything else.
$3 minimum for cards, so you can't just buy a bottle of water or bag of chips after pumping gas.
Everything is also ridiculously overpriced here. $4 for a can of coffee that cost $1.50 at the store.
They are laughing all the way to the bank, don't support this greedy company.
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February 2024 by Angela Lynch
This place is way cool. Not only do they have the best coffee I've had in a long time, but they also gave me a discount on it. Good price on gas too.
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February 2024 by Heidi Hoard
You’ve always been treated like family here
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December 2023 by Christopher Myers
The guys here are cool as hell. Love stopping in here.
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December 2023 by Tyronne Larson
Great friendly service
