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January 2024 by Logan M
I have been going to Brian for about 25 years now.he has always been fair and honest.in my experience he has always called to double check before doing any repair that could be expensive. He's diagnosed several problems for me and gives me the option to fix it in house or repair it myself. You won't find a better place to take your vehicle in Sandpoint/ponderay.
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July 2023 by Jennifer L VanVolkinburg
Horrible.No sign on door or anything on voicemail that they would be closed the day before the fourth.
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March 2023 by Joshua Williamson
Not happy. The issue was not addressed due to the problem being tire related which they don't do. They did other work but their diagnostic and solution did not fix the entire problem. It was only made clear to me after I had paid for the work, driven away, and then came back to question them noticing I Still had the original issue. I was then informed of what was found by Elite to be the problem when they took the car there for alignment.
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December 2022 by AIB 9B
Quotes for repair does not include cost for parts. Only labor. This is Deceptive quotes. Quotes should always include total price for everything, and should be honored. In addition, they should not cancel appointments once they have promised to DO the repairs. ?
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November 2022 by Kira Carla Hull
I have been going to them for years and the one time they couldn't figure out what was wrong with my car, THEY WERE HONEST ABOUT IT AND DIDNT EVEN CHARGE ME! (it was a funky sensor they just didn't have the technology to diagnose) They recommended another great shop and I was able to get my car fixed but the most important piece here is that they are an honest shop! I actually have an appt for both of my cars here soon and it is always a pleasure working with them! I 100% recommend them!
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October 2022 by Jed Sigman
Best mechanics in the Sandpoint area with the most reasonable prices also!!!
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August 2022 by DeMaris Hoyt
Had new struts put in my car. Fast and friendly service. Very affordable. Have use Emerald several times and they are always polite and friendly.
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June 2022 by AIB 7B
Quotes for repair does not include cost for parts. Only labor. This is Deceptive quotes. Quotes should always include total price for everything, and should be honored. In addition, they should not cancel appointments once they have promised to DO the repairs. ?
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April 2022 by Lauren D.
Reliable automotive business! Honest prices and good people. Would recommend this business to anyone who needs car help.
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March 2022 by Sabrina Gustafson
Great service and very helpful!! highly recommend!
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September 2021 by Steve Brown
Did what they said they were going to do and they gave me a much better price than expected! Very good service just expect wait a long time to get your car in that may just be a back-to-school thing??
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July 2021 by Judi Morrow
Excellent customer service!! Professional service. Friendly staff
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July 2021 by S. M.
Been coming here for years, always a great experience, reasonable pricing and quality work for all our vehicles!
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June 2021 by Don Otis
These guys have always been fair and honest. They don't try to up sell. I trust their mechanics and prices.
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April 2021 by Bethany Vernon
By far the best auto shop that I have ever been to. My engine decided to stop working and they have been upfront, professional, informative, honest, and downright amazing to me! I could not be more satisfied with my experience. Kelly, Mike, and Brian...you guys are great! Thank you so much for helping me!