P1FCU is a friendly credit union known for helping communities and providing good service. Customers appreciate the caring staff, especially at the Ponderay location, where employees like Chris and Cheryl are praised for their helpfulness and patience. Many have been with P1FCU for over ten years and value the support they receive. While some are happy with the service, others mention long wait times for customer support, which they feel needs improvement. Overall, P1FCU is seen as a community-focused bank with dedicated staff.
I would recommend P1FCU to anyone looking for a financial institution and wants to be valued as a customer/member! The difference and improvement is huge!
July 2023
They're very nice and although my 'banking' is very limited I've had friends say P1FCU worked with them when no other bank would. Hometown banks (credit unions) are the only way to go to help the communities we live in.
