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January 2024 by Chris Allen-Noble
I did not have a personal experience with this dealer/shop. I have heard from multiple sources that they have been done wrong by these people. I was interested in purchasing a vehicle from them and fortunately someone I know saved me from doing so by telling me about their experience. My friend purchases a car that was said to be looked over by a mechanic and was mechanically sound. Shortly after their purchase my friend had noticed white smoke from under the hood and there wasn’t as much oil showing on the dipstick as before. My friend has tried reaching out to the dealer/shop (post falls auto credit) and has yet to hear back. Leaving message after message and they refuse to do right by my friend. Therefore, I will no longer be looking into buying a vehicle from Post Falls Auto Credit, instead I will stick to the national more reputable companies.
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January 2024 by Aunaleah Buckmaster
I went in on December 9th and was financed a 2016 Volkswagen Tiguan. 20 minutes after I drove it off the lot there was an engine knock, and 6 days after having the vehicle the check engine light came on. I bring it back and they tell me they do not take returns, and their finance guy mike openly admitted that they’re mechanics hadn’t checked the car before me getting the vehicle, and he admitted that 6 days after I signed for the vehicle not the day of before any paperwork was signed. I now have a car with an oil leak and the hood is smoking, I’ve called numerous times and they will not answer and I haven’t received a call back from them. I got taken advantage of by this place, I do not recommend getting a car from here at all, you will get scammed. Last but not least but the manager and finance guy were extremely rude and not understanding at all, all they said is they can have their mechanic look at it. Which they should have done before even letting me look at the car. 0/10 I wish I could put no stars
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December 2023 by William Buckmaster
These guys sold my daughter a car that began having problems 6 days later. On the 6th day my daughter brought the car back wanting to return it. They refused, but Mike, an employee there, admitted to the car being out on the lot for sale without their “mechanic” properly servicing the vehicle. They sold it to her anyway. A car with undisclosed problems that would put my daughter and the public in danger. Once they sell you a car all they want from you is to bring it back in and keep their “mechanic” busy. Do not trust these guys, do not give them your money. They are the epitome of the classic sleazy, take your money car salesmen. DO NOT BUY A CAR FROM THEM. They do not care about you, only your money.
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December 2023 by Mahala Collins
They really have gone above and beyond getting me into a nice car, getting me a lower interest rate then I would have. Later after getting vehicle, the check engine light came on and it needed new spark plugs. They got me in the day before Thanksgiving, weeks ahead of my closest mechanic where i lived. And the manager Kyle only charged me $100 vs the full $350 to do the work. ( Yes, spark plus on this jeep with labor is not cheap, everyone was quoting me 3-400 , mostly in labor due to the manifold needing to be taken off)The whole crew is great and go above and beyond and manager, Kyle seems to like working in the garage and helping his guys get cars fixed. Good leadership there!
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October 2023 by Ben Young
STAY CLEAR!! I purchased a truck from auto credit several weeks ago fully prepared that I would have to spend some money on it in the near future, however after a few days I found some breaking issues with the truck so i returned to the post falls branch to get a copy of the carfax which they were kind enough to provide and i asked for them to look at the breaks. I was assured by a member of staff that they would call me to book this in, I never received a call. Upon further inspection of the vehicle I discovered something in the rear storage that could have potentially caused me some legal trouble which leads me to believe they do not inspect their merchandise very well, now I am not the type to piss and moan over these kinda things or leave reviews but the fact that I emailed auto credit sales multiple times about these issues with no reply or acknowledgements really infuriated me as I was consistently emailed after signing into their website. Would not recommend
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September 2023 by Darren Thiele
I was a little hesitant because of the prior history of this location to purchase a car from there. I had a really bad experience in the past. I decided to go down there and see what had become of the place and I have got to say I was extremely surprised on how they really turned the place around. The staff were extremely friendly towards me and my wife. I came in more or less confused about cars knowing only a few models that I recognized and was worried I was going to be charged a lot for a vehicle that I couldn't determine the worth of. I ended up working with Terry Dawes who bent over backwards to make sure me and the Mrs. were comfortable with the car we were looking to own. Before I knew it he was asking me what I want in a car and he helped me pick a ride that was even better than the one I had been looking at, my natural first response to this was to assume that the car would be broken somewhere or extremely over priced, but he ended up working with me and the banks to lower the price to 2/3s of what I was expecting to pay. Not only is Auto Credit Sales committed to delivering a stellar experience, they honestly worked a miracle with my credit score and got me out with a car for a price that I couldn't believe I was eligible to receive. If you are worried about the rumors that you have heard about this place they have new management, new staff, and my personal trust. Give them a shot and make your own opinion.
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September 2023 by Lou
If you're looking to buy a nice used car, Auto Credit in Post Falls is surely the place to go, and Terry is the man to talk to. He was so awesome when my mom bought her Honda Odyssey. Thank you Terry for all your help! I appreciate you!
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September 2023 by lisa wiltse
Auto Credit sales in Post Falls is the best used car dealership!! And Terry is the best salesman! Thank you for making my mom's car buying experience a great one! The repair shop was prompt when replacing her transmission and getting her car back to her. Thank you Auto Credit Sales in Post Falls!!
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August 2023 by Ralph Gonzales
After a atomic failure with a used dealership in Spokane?the experience from start to finish was very professional, friendly, respectful of my needs , respectful period. Terry & company ( Adam & the rest , sorry I’m bad with names) were exceptional . I had an experience beyond words, my opinion of dealerships like urs has changed my ignorance to understanding that each dealership is dependent on who works for them . Those that r employed by u r lucky as u r lucky to have them. I will brag & spread the news to all that listen , u guys r the real deal!?????
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August 2023 by Vyctorya A.
I bought a car not even 24 hours ago. The crankshaft position sensor is going out and they cleared the check engine code. It came back on today and they are refusing to help fix this problem. Let alone want to tell me when I walk into the store and say I haven't even had the car for 24 hours that I needed to calm down and they want to sell me a piece of s*** car that doesn't run because it has died seven times on the way from Walmart to auto credit in Post Falls. Tell me how that's a reliable car auto credit can go f*** themselves for all I care.
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August 2023 by Jasper Wehr
THIS COMPANY OFFERS DISCOUNTS FOR 5 STAR REVIEWS. DISHONESTY.This companys post falls dealership sold me a car that had a headlight go out as i left the lot. Upon informing my salesperson of the cars issue, i was told it would be fixed the following day. 4 months later i have had my car for 7 weeks of the total time i have been in ownership of the vehicle. I have lost all all hope and faith and have tried to ask for them to either allow me to trade into a better actually functioning vehicle or to forgive my loan, take the car back, and seperate from this terrible deal that has cost me now thousands of hard earned dollars and many days of stress and anxiety. Today i called to speak to the GM of the post falls and was told to either bring the car in for them to fix it (they have failed to repair the car 5 times already on top of returning the vehicle to me not fully put back together) or i was on my own. And when i mentioned seeking legal help with this situation i was told "thats all i needed to hear buddy" before hanging up on me. This is absolutely atrocious business and needs to be fixed. I would recommend to any and all people seeking a safe and reliable vehicle to stay FAR FAR away from this place as they will take your money and hang you out to dry. 0 stars are too nice of a review but i cant even do that. This place deserves to be closed down or at the very least completely overhauled from the leadership down! Terry was my salesperson and after reading these reviews i am shocked that he even has a job anywhere in this country.
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August 2023 by carol wiltse
Terry at Auto Credit really worked w me to get me into a van. No pressure at all & made it the BEST buying experience iv ever had!! THANK YOU TERRY! I highly recommend you go see Terry at Post Falls Auto Sales for your next vehicle! The guys there are amazing!! 5 +++ stars
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August 2023 by William Bonnet
Josh did an excellent job. He never talked to my wife like she’s an idiot which is a rarity for car dealers. Helped us score a killer deal and we drove off the lot same day.
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August 2023 by hj olstad
Had a great experience purchasing a vehicle at the Post Falls Auto Credit Sales; Josh worked with us and negotiated the price we wanted to pay and was friendly and professional.
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July 2023 by Heather Miller
Josh at Post Falls Auto Credit was an excellent salesman and listened to our needs to find us the perfect vehicle for our family. Very friendly and knowledgeable. Worked very hard to meet our needs. Thanks so much, Josh.
