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August 2023 by S T
I received excellent customer service I received from Ian. He was extremely communicative and polite via phone as well as email. Very fast to respond to any inquiries. Very much appreciate his work. The product I received from CLK worked like a charm.
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August 2023 by James Culpepper
I hadn’t ever ordered from this company before but wow what first impression. I placed my order yesterday afternoon and already received EXACTLY what I asked for a day later. Talk about fast and easy. Free shipping too! I would recommend this company to anyone needing fast, affordable, and reliable service. I also got the product 35% cheaper than the next place. Can’t say enough good things about this company
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March 2023 by T Seagraves
I cannot say enough about CLK supplies. Everybody on that staff has been above and beyond supportive from Trina from the customer service guy Ian, and everybody has given me the support I have need to thrive my business. I have never felt that I have been alone, I can ask questions. They are there to support me and my business and answer the questions. Ian, went above and beyond for two days, trying to answer the questions I had, and kept reassuring me that we will figure it out together and we got the answers I needed to feel comfortable in my purchase And he never wanted to sell me something I did not want or need. I will continue to purchase from CLK supplies because of the support the friendship the confidence that they have in their product and in my abilities. I cannot say enough good stuff about Trina and in and Ian and everybody that works there so thank you to everybody.
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March 2023 by Beau Selavka
I called CLK Supplies before making my first-time purchase of their training program. Ian from customer service walked me through the products and resources CLK offers. He was a pleasure speaking with and really made me feel confident in my purchase. Great website and their YouTube channel is fantastic. Can’t wait to order again after I get some experience under my belt.
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March 2023 by VIP Auto Motors
Paid for an item more than 2 months ago and never received it. Never got an email or even a call to let me know about the item. Their website says the item is in stock and 30 days shipping. BUYER BEWARE!!!
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November 2022 by Tim Hersey
CLK shipped me a KW1 space & depth set with a key missing. I emailed their customer support (Megan R) and received a response within hours. They sent me the missing key, a couple of small tools, a rice crispy treat, and a written apology. I don't think I've ever had that kind of treatment and they will always be the first place I check for needed supplies. Thank you Megan.
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November 2022 by Mark Stratton
CLK 's customer service was outstanding. Especially from Megan R who continuously kept in contact with me to help find a missing product and get it resolved and reordered as quickly as possible! Thank you Megan and thank you CLK. Mark, After Hours Lockout
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July 2022 by Keven Fultz
Update 7/7/22 The company called me to follow up with this review. They were very nice, apologized for my trouble and went out of the way to make the order correct. I will be changing this to a 4 star review. Would of been a 5 except for the initial agravation . Ordered a key for my 2010 Kymco Scooter There was no worded description of the item Only picture to go by. When I received my order It was the wrong keys. Their return policy if you open the package you cannot return it. 25% restocking fee and you pay shipping. They do not show you or tell you which key You Are bying
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June 2022 by Steve McQuaid
CLK Supplies is not a normal company. They are a bunch of wizards. I swear Ian not only performs magic, but can read minds.The level of service I received working with CLK (specifically Ian) was unparalleled. The only place you might get better service is if you surprise your grandmother with flowers on your own 10th birthday.Ian not only understood what I was trying to accomplish (1" door side strike plates on grade 2 hardware) but advised me on another thing to lookout for. (That residential locks have 2-3/8" backset while most commercial grade locks have 2-3/4" backset) This saved me a bunch of time and a ton of headache! Ian was able to special order the exact parts I needed. Perhaps the most amazing thing was that a "long" time on hold to them is about 30 seconds. Absolutely magical!Thank you Ian and the whole CLK team for taking such good care of me!
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June 2022 by Joel Soleski
Very good experience online shopping with these guys, they even threw in some motts fruit gummies with my shipment lol
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March 2022 by Ryan Butcher
Contacted Ian down there about a special order that was more on the complicated side of things. He got right to it, figured out exactly what we needed, got us a quote in a timely manner and had everything shipped directly from the manufacturer. Now we are set up to be able to expand on this system upon customer request. Great work! Never a disappointment when working with CLK Supplies!
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February 2022 by Matthew K
I have ordered multiple times with CLK Supplies. It seems they have improved their ** from other reviews. It could be that the ** person was new. Anytime I had a problem, they were quick to respond. If a product was genuinely defective, CLK replaced it with a new one. I cannot fault them for not having a large selection of brands for high security like S&G, Medeco, *********** or Assa Abloy. The hardware they sell is acceptable for the price. If I wanted high-security hardware or extremely top-notch stuff, I would buy straight from manufacturers like S&G, Medeco, or Assa Abloy. It would cost a lot of capital to have high-security products from S&G, Medeco, *********** or Assa Abloy.
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February 2022 by Matthew K
I have ordered multiple times with CLK Supplies. It seems they have improved their ** from other reviews. It could be that the ** person was new. Anytime I had a problem, they were quick to respond. If a product was genuinely defective, CLK replaced it with a new one. I cannot fault them for not having a large selection of brands for high security like S&G, Medeco, *********** or Assa Abloy. The hardware they sell is acceptable for the price. If I wanted high-security hardware or extremely top-notch stuff, I would buy straight from manufacturers like S&G, Medeco, or Assa Abloy. It would cost a lot of capital to have high-security products from S&G, Medeco, *********** or Assa Abloy.
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November 2021 by John Shelton
I have never been disappointed with anything order from CLK Supplies. prior to covid if I ordered early in the day for eastern time zone I would have my shipment within 3 days. PJ and the crew do a wonderful job. they are knowledgeable about the equipment they supply.
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November 2021 by Greg Gibson
Yet another great transaction from CLK Supplies! I was in a bind after my 044HD started to act up, I was on a tight deadline with 425 keys to get duplicated for a Master System. All it took was one email to Kylie and PJ and within a couple of hours a brand new Speed 044 was on its way FedEx to my door step. Anytime I hit the panic button CLK Supplies treats me like I am their only customer. Fair prices, SUPERIOR customer service, and no press 1 for English!
