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August 2023 by Hubert O.
Been here a few times, and I don't really expect a lot from their employees to be honest... Went up to the butcher freezer section just the other day and looked for a fresh sirloin steak. They only had giant two, and three packs, and I requested to the butcher (who was busy laughing and messing around with other employees behind the counter) if it was possible for them to split the giant two pack. He said "no" and pointed me to some other steak that was different. I just decided to go to Yokes instead.Also, half the time I've noticed the deli workers don't use gloves when handling food. This has always been a turn off.
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March 2023 by Sd S.
My family has been shopping at Super 1 Foods for 40+ years. I love my store, CDA store, and their customer service is apparently above and beyond! My problem is this. I went to Super 1 in Post Falls, I was still recovering from a knee replacement and waiting to get in for the second knee. As I made my way across the store I picked up something and when I got done I decided I didn't want it. Rather than just putting it on a shelf, which I think is rude, I ask this checker if she could return it for me. She acted like I had asked her to do something truly abominable! That was only the first thing. Next I was purchasing my mothers grocery's and had a picture of the ad on my phone. Pepsi was $3.77 when you buy three. This checker accused me of bringing in a Yokes ad and told me unless I could prove it said Super 1 I had to pay $7.18 for a six pack. She acted like I put her out! As I was trying to find the ad and was scrolling through she kept acting like I needed to hurry and get done and just pay the $7.18 (which wasn't gonna happen!). She was rude, accusatory and called me a liar and acted like I'd tried to pull something over. I WOULD NEVER RETURN TO POST FAllS again!!!Same thing happened a couple weeks earlier in CDA ( my mom gets her weeks and sales confused sometimes) and they very nicely went and looked at the ad and showed her that it was like a 12 hour sale. But they were nice about it! My mother is 80 years old!So I have her name, this is the first Yelp review I have ever done so I don't know if I should include it or not. I was truly disappointed and hurt at my treatment in Post Falls.
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August 2022 by Steven W.
Nice, wide aisles & very clean. The shelves are well stocked & the items are neatly displayed. Even the parking lot out front looks good. All the staff that we dealt with were very friendly & helpful. We're from out of town, but the prices seemed reasonable. Once we walked in to the store the delicious orders wafting from the bakery were tantalizing! I wanted to buy a slew of doughnuts right there. Thank goodness the Mrs better common sense prevailed & we stuck with the items on our grocery list. A very nice store.
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June 2022 by Ron E.
So I first want you to know I really love super 1 foods and the people that work there are always friendly. As for there online ordering of grocery is truly a 1 star experience. I tried it for the first time due to my hip went out and had physical therapy that day. So I ordered ground hamburgers and 2 -8pc chicken dinners. Got the order in post falls parking spot and did what I was supposed to do and text the confirmation #. Waited 15 min they came out and apologized for the delay which was nice and gave us our food. Came home got the hamburger and 2 - 8pc chicken but not the meal. So had to go back and get the dinners but only got 1 dinner meal when I ordered 2. My family was so frustrated we just left paying more for food we didn't receive. Sorry Super 1 foods I give you a 1 star for getting food online.
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March 2022 by Nikki H.
I absolutely love this store! BUT, today finally I've had enough of the deli department. Absolutely the worst customer service. They never acknowledge you're waiting and if you are they ignore you until they are ready to address you. Wasn't busy at all and never is when I get not so great service. I will say, when they are busy I get a little better service. Odd...I did let the gentleman at the self check out know of my experience and asked if he could let the manager know... he said sadly...the manager was working over there today. Huh...
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January 2022 by Jennifer H.
My daughter just had a horrible experience there with the assistant manager. And I live right here by your store and I used to go to it and like it but I don't go there anymore. The deli is filthy. The soda fountain machine looks like nobody ever cleans it and it's always a mess. In all fairness seems most grocery stores are dirty anymore. And that is lack of good management.
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June 2020 by Lisa L.
This store has friendly associates, extremely clean and mainly anything you could ask for in a grocery store. Keep up the great work!
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March 2020 by David B.
I live real close to this store in Post Falls. The employees are really friendly and I've gotten to know some of them. I find a lot of what they sell is cheaper in cost than FM in Coeur d'Alene. We do our major shopping by going to various stores not just one. But this one is definitely on our list. As far as needing just a few things, this is the go to store for us. Unlike some stores when you need to know where stuff is a lot of the time the employee will take you to where it is.
