-
July 2024 by Brandon George
AVOID CRICKET!!!! AT&T BOUGHT IT AND ITS TERRIBLE. THEY SLOWED MY DATA DOWN ON AN UNLIMITED PLAN!
BEEN ON THE PHONE TRYING TO GET CUSTOMER SERVICE FROM 1800 MY CRICKET THEY HANG UP ON ME CANNOT SPEAK TO ANYONE
TRIED CALLING THIS RETAILER YOU CAN'T GET THROUGH EITHER
AVOID! AVOID! AVOID! DO NOT USE THIS COMPANY RUN AWAY!
-
July 2024 by Robert Notte
Went to the PostFalls location during hours and found the store closed after waiting around for over an hour I took a ride to the CDA store. Upon arrival in CDA I found Lexi the store manager from PostFalls running the CDA branch. Seems that the higher ups at corporate thought since they were short staffed that Lexi should forget about her PostFalls location and her loyal customers and go straight to CDA and keep those customers happy. I must say if it were not for Lexi I would never have made the switch to Cricket. I am giving a 5 star rating based on her outstanding customer service and her actions alone. As for the corporate idiot who made the decision to send Lexi to CDA and leave her store closed and unmanned you should take a lesson from Lexi on customer service she could teach you how to run a business
-
June 2024 by Suzanne Alexandra
Lexi is amazing! I hope that cricket realizes and understands how important she is for their company. I have been in the store a few times in the past few months and I've listened to her interact with customers and she is over the top amazing customer service! If cricket reads this please do right by Lexi she's amazing! These days it's difficult to find quality employees that really care, give incredible customer service and know their product knowledge. Don't ever lose her Cricket! ?
-
May 2024 by Adam Marchant
Was in there on a Saturday it was very busy but the girl did a great job trying to handle everything all by herself!! I've been using cricut for years I've never had an issue with their service and or quality!
-
November 2023 by Charles Perry
Sales person "I've been selling phones for 13 years, bla bla bla". Nothing against Cricket. I love Cricket.
-
October 2023 by Amii Pangle
Very helpful and excellent customer service
-
September 2023 by Telina Lund
Went in to see Amy, but she was off. So we had the privilege of Devon helping us. He was great. I love the people who work at Cricket I have never had a bad experience with any of the stores that I have been to. I would have to give everyone that I have met at Cricket at least a 15, 10 ju doesn't cut it for them. Every time I walk through the door, I am always greeted with a big smile and a hello and welcome. It is one of those places that when you are having a bad day that you just want to go walk through the door just to hear someone happy ?.
-
July 2023 by Lance Yarwood
Amy rocks!!!
-
July 2023 by Shirley Beckett
Amy is and always has been helpful and amazing!
-
May 2023 by EDWARD B
Great place to go to get a new phone always having specials I was in and out in about 3 hours. Because they are always busy, which means they do a good job. The manager was cool she even synced my phone to my old phone to transfer everything contacts apps. I recommend everyone one get this done. With the $60 plan you even get HBO Max free.
-
April 2023 by Ed B
Great place to go to get a new phone always having specials I was in and out in about 3 hours. Because they are always busy, which means they do a good job. The manager was cool she even synced my phone to my old phone to transfer everything contacts apps. I recommend everyone one get this done. With the $60 plan you even get HBO Max free.
-
February 2023 by Rebecca Hanson
Amy is very kind and shows she wants to find the phone you want
-
November 2022 by k f
Poor customer service. Short blonde will tell you to your face how much better she is than you. Don't support this store
-
November 2022 by J J
Poor customer service. Short blonde will tell you to your face how much better she is than you. Don't support this store
-
October 2022 by Dani S
My experience at cricket was absolutely amazing. 10/10 AMAZING service. Travis did such an amazing job helping me and was amazing at explaining the process and just overall was wonderful at his job. Travis offered a delightful experience for my boyfriend and I. I hope every customer gets to experience his generosity, kindness, and patience. Keep up the amazing work Travis you deserve a raise!
