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March 2024 by Joyce Wrightman
Professional, experienced, friendly.
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February 2024 by Jay Disney
I had a amazing experience here with Dynielle Brennan! She was very Professional and very kind! I 100% recommend her for any taxes you need filed.
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February 2024 by tasha jackson
Bad experience, didn't finish in my session, big diffence in owning when looking at turbo tax and here. Said would look into it, 3 days of calling each day heard nothing. When I finally got a call back she was quoting me a totally different numbers that I even left with. I don't know if they don't talk to each other or if they know what they are doing. Just very disappointing, I'll continue goung to turbo tax
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March 2023 by Levi Storlie
I called 3 days in advance to set up an appointment, it was confirmed to be set and when the time came they didn't have me in the system for an appointment. I was a loyal customer until someone forgot how to use a computer, not exactly encouraging when all of a companies businesses is done on computers. This was two years ago, I'll never return.
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October 2022 by nikki Griffin
I won't use this place again they screwed stuff up blamed someone else charged me $40 just to talk to the preparer and then the US Treasury sends me a check in August refunding me money. Wow
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September 2022 by Suzanne Metzger
This location has been a nightmare for a friend of mine. They miskeyed her bank account number and since it was a refund pays their fee type arrangement, they have basically lost her much needed refund and are not making any efforts to track down where they lost her refund in their system.
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August 2022 by Cindi
We've been seeing Keri for over 15 yrs. We love her. She has helped us through so many tough times. She's a true pro.
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May 2022 by Boosted B5
Joanne Arabian was an absolute blessing and a total Tax genius. I expected to get back 3,000 maybe less back and ended up leaving there in a great mood because 7,800 is the amount that I ended up getting. She is sincerely an awesome person and very polite. I'll be looking forward to having her prepare this year's taxes next year!!You killed it, thanks
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May 2022 by Kathryn Moore
I took my taxes in on the 15th, I was told on the 18th that I needed to come in and sign then pay $300. I asked if it could be taken out of my return she let me know you are getting nothing back you owe money. I ended up calling back asking if my 2 kids were added on our return? She said "oh no they weren't we will have to file an extension" then said someone would be calling me back. I called back a few days later to check and was told someone would call me back. I looked at the online portal and saw that they pulled my husbands and my signature from the last time we filed with HR Block which was about 5 years ago! Still not showing any children on return. I called again on the 26th asking about our return and why no one has called back yet, she said "oh yeah um someone needs to call you and talk to you about this" So now it is Wednesday and the office is closed until tomorrow. I am not sure if it is even legal for them to use my signature from 5 years ago. I now called the main customer service number to get help. I would not even give them one star at this point. If they make good on this I will update this review!
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April 2022 by Ginger Dixy
Get ready to pay 3 times what you would with turbo tax! This was the most unprofessional experience I’ve ever had. Tax professional would not return calls for about a week. Had to physically go in to have anybody pay attention to me. Go LITERALLY anywhere else to do your taxes. Hell, hit me up I’ll help you for free.
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April 2022 by Cindi Struck (V-Dub Racer Cindi)
We've been seeing Keri for over 15 yrs. We love her. She has helped us through so many tough times. She's a true pro.
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March 2022 by cassie kindice
I'll give it a 5 out of 5 wife and I have been going there for years. Great people nice environment. We're really happy with our services at H&R Block. I'll would recommend any one to them.
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March 2022 by Yolanda Viernes
Keri is awesome. Very knowledgeable and always feel confident about my taxes being done by her.
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March 2022 by nikki marshman
I like the service at the Postfalls Idaho office, but....I really do think over$200 for a simple return is Way Way too much for what idaho pays
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March 2022 by D J
It's simple. H & R Block stood up for me when there was a problem.
