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December 2023 by Jim Johansen
Our new favorite credit union
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November 2023 by Lisa King
I set up my account and cd today at Post Falls ICCU. I was assisted by Taylor C. She was very knowledgeable and explained all steps clearly. I will definitely recommend ICCU to others.
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September 2023 by Shane Huffaker
So frustrating to go to the ATM at 8:30pm on a Friday night and try to pull out some cash and the ATM charges my account but didn’t dispense me any money! And then to add icing to the cake keeps my card! What an amazingly perfect way to start the weekend!!!
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July 2023 by jmc6000
This place is very unorganized and it's like pulling teeth just to get anything done in a timely matter. Would not recommend ICCU for anything.
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May 2023 by chp 99
5/22/23 came in to get a new card and had great customer service by a sweet lady (can’t remember her name sorry) but definitely a great cu to be a part of they make it easy and straightforward to bank definitely recommend
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May 2023 by Zya Seith
I love iccu, I always have a great experience with the customer service at this bank. But today was exceptionally well. I was on my way to deposit money into my bank account and as I was driving I got a flat tire, and I was trying to put a spare on, but I did not know how because I’ve never done it before. A man named Anthony drove by and offered my mom and I some help, and he change the tire for us, just to find out that this kind angel works at ICCU and was on his lunch break! I insisted on giving him money but he refused to take it, and used his lunch time to change my tire! I never fail to meet so many kind people at this bank but this topped the cake. I will be a member of ICCU forever now. Thank you Anthony!
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April 2023 by Lisa Capes
I was a member for 35 years. Had fraud on my account. They took all my money, my moms money and my nephews money. They lied about what happened and now I am paying a collection agency 12,000 plus 1,000 in interest. Do not trust your money to this credit union. They will screw you any chance they get
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November 2022 by Matthew Erickson
This is a great place to bank. Rates are highly competitive while fees are minimal. Most of all the staff will work very hard to make your banking business easier.Need piles of change turned into cash? This is your place to go! Not a member, no worries you are welcome.Need a mortgage, Aric Alcantra who works out of this Post Falls branch is the best in the business. He went above and beyond for us.Need an easy to use banking app? ICCU app is way better than my previous bank. I personally like to do my business face to face and I always feel welcome when walking in to pay my mortgage.
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June 2022 by Will Hathaway, REALTOR
Very happy with ICCU! When I owned my previous business, I was with another (national) bank and applied for a business line of credit. Even after having been with that bank for over 10 years, it took them 4 days to deny my application. I applied at ICCU and within 4 hours, had a $25,000 line of credit! I immediately moved my accounts to ICCU and never looked back. Support local businesses, support ICCU!
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February 2022 by Ryan Hunt
I have been a member with ICCU since 2017, My wife and I came in today with an awkward situation that had left us upset and confused, we were helped by Krista who went so far above and beyond to not only answer our questions, but to help us out when we really needed it. We are so grateful for you Krista and thank you so much for your kind and helpful service. Great place to bank with a great staff!
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November 2021 by Ryan Cortez
Really enjoy this place. Have been banking with BOA for 22 years now and they have went down hill incredibly fast in the last 2. Iccu always has more then enough staff to keep lines down as well as everyone is very friendly and helpful. They also gave me and insanely low interest rate on my house and both cars. Working on switching my business accounts over to them by end of year as well. 10/10!
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September 2021 by Shannon Rykowski
Best bank around! Always goes above and beyond!
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September 2021 by Pat Idus
Opened new accounts with this Financial Institution. I have regretted everr since. Every time I went into the branch it was as if all the employees were 'inconvenienced" at my business . I would NEVER recommend this Credit Union to anyone
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April 2021 by Zac Kreiss
I've dealt with these guys twice now. Both times they refused to valuate my home at the correct value. Significantly undervaluing my home, twice... I gave them proof from an independent professional broker using a Brokers Price Opinion (BPO) from back in DECEMBER, which was four months ago. My home is worth far more now than it was then, and everyone knows it. At first they went off last years Tax Assessors value, which is significantly low, and everyone knows it...why would they use a number that is consistently wrong and also out of date?I called up STCU the same day and they valued my home at more than $100k than ICCU did. Strange huh? They refused to budge on working with me to get the lower interest rate and the amount I was looking for. STCU had no problem giving me their lowest interest rate and nearly $100k more credit amount than ICCU did.ICCU seems very rigid and unwilling to work with their potential clients. I will not be calling them anytime soon for services, nor will I be banking with them in the future. Blegh...
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February 2021 by Momma Bear
Best bank/financial institution around. Absolutely love it. Great people, nice offices, good offers. Wonderful. We don't even live in Idaho anymore, but we still use ICCU as our main bank.