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March 2024 by C M
Amazing service! Mary Anne knows what she is doing. She even found mistakes my other accountant made . Her attention to detail is amazing. Thank you! Very pleased to have them do my business taxes and I recommend them.
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October 2023 by Jeff Stump
Working with Liberty Tax and Mary Anne at the Post Falls location has been exceptional. Knowledgeable and very experienced. She covered everything and was spot on. Highly recommend them.
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June 2022 by Tami Price
Horrible! They never filed my taxes with no explanation only excuses. Looking at 4k plus in interest and penalties. Luckly for me, I am employed by a business tax attorney.
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May 2021 by Adam Mecham
My 2019 taxes were done here. For some reason the IRS never received my taxes and Liberty Tax Services has ignored or refused to help me fix the issue for months. Dont throw your money away like I did.
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April 2021 by David Stultz
Place is absolutely horrible, worst place to get taxes done very non professional, charged way too much for a turbo tax place. I would highly recommend going somewhere else save yourself some money and get somebody that is professional. I will never go back big mistake. I had my taxes done on a Thursday and here Monday morning, they can’t even find my paperwork!! They keep telling me they will call me back!!! This is unacceptable!! If I could give negative ten stars believe me I would!
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April 2021 by Andrew A
I always have a pleasant time here. Kimberly is the best!
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April 2021 by Jakodah Martin
Great customer service and absolutely helpful will use them again
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March 2021 by Shanisy Miller
Took more money out of my account than I was told. Messed my address up so I had to be on the phone with the IRS for an hour and a half trying to fix their mistakes. Opened a bank account in my name to have money put it that one instead of my own. Totally irresponsible. Would not recommend going to this place at all.
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July 2019 by Ethan Olvera
Great experience every time
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November 2018 by Adam Evans
I've gotten my taxes done there, I'd recommend it. They do their best each time. Customer service is good, they do NOT have an in with the IRS, so please don't harass them if you want info, just call the IRS. As soon as your taxes get done, they'll call you. Ask what promotions are available, they'll tell you. Ask for MaryAnne, she is a veritable guru and one heck of a expert at tax prep. All the office staff are good, but she's the queen bee! I've worked there before too, they treat staff really well and it doesn't matter how low on the totem pole staff is, they treat you like you matter. I'm not getting paid for writing this, I just want more people to know how awesome Liberty Tax Service is. "Have fun, get your taxes DONE!!"
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June 2018 by Patrick Galles
Poor! That's right. Absolutely POOR service. It's June 19th. I dropped off all my tax info including an excel spreadsheet of all expenses on APRIL FIRST! And I'm still waiting for my taxes to be completed. All they had to do was tally up the totals, fill out the form & Viola! taxes done. Never, Ever Again. Do yourself a favor and Don't use these people! Just walk away...
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October 2017 by Kelly Carter
Nice enough staff. You might do fine doing basic taxes with them but if you are itemizing it gets Super expensive fast and they don't tell you anything about the cost until they have all of your information. This may be no big deal to some but I am leary about giving that much personal information to a person then canceling the whole thing and then wondering if all my information is in fact removed from their records. The upside of this place is they have been there a long time so they aren't a fly by night operation.
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January 2015 by Samantha Smith
Incredibly nice employees. Very professional and gave us $50. Thanks liberty tax service.
