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October 2022 by James M
Really friendly staff. The employee was very helpful. She took her time and helped me find the correct products, and understand the differences between the various ones so I could pick the best one for what we needed. I was very pleased with the helpful service. Would have no problem going to this location again.
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September 2021 by Kimberly Powell
Low stock. I keep getting online orders canceled so I stopped in to get so.e color sealer conditioner and developer. They only had a small bottle. They are also charging for bags so I stuffed my stuff in my purse.
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April 2021 by Beck
Go here at least once a week it seems for something. They always let me know if I have a coupon availiable on my account. Their supply was low for awhile during covid but it seems to be getting better again.
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March 2021 by Melissa Peace
Very helpful finding the hair color we needed
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November 2020 by Paula Clanton
Associates are always friendly and helpful.
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September 2020 by Tory Galloway
Love sally, super helpful staff and prices are great
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September 2020 by Nicole Hopkins
The store manager was very helpful.
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August 2020 by Margaret Kump
Terrible customer service. I called for the hours and got the recording which stated they opened at 9am. When I arrived at nine the clerk told me through the locked door that they opened at 10am. When I stated she might want to change the message on their phone, she just shrugged and said "the hours are posted on the door". I went elsewhere. The next time I went to the Post Falls store, the clerk asked me if I would like a bag for my three items, and then charged me for the bag! That was the last straw.
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May 2020 by Nugent Blessings
I love the Post Falls Sally's because of two lady's Krystal and Tracy, these two women have always been so helpful, kind and welcome, they practice the great customer service that a lot of companies lack nowadays and they are an asset to the company beyond words. Although I have moved and there are other beauty supply stores closer to where I am now, they have me as a dedicated customer willing to make a drive with I'm in need of beauty products and advice.Thank you lady's for all you do....
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March 2020 by Savannah Fletcher
My mother was treated horribly over the phone after calling and inquiring about a product she was recommended and it didn’t do what she had hoped. Debbie was the woman’s name. She also couldn’t help but stuff food in her mouth whilst on the phone also. Maybe train your employees better in the customer service area
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February 2020 by Debbie Gordillo
Dear Julie W. I apologize for not having enough change for you, company wide we keep a low till, and because we didn’t have many cash paying clients before you we were low, we would have had to give you all 1’s and loose change. I hope you come back and give us another chance, my team really tries hard to give every client that walks in our door the best service we possibly can.
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February 2020 by Fox Mabel
I was there today to take advantage of the bogo on the hair color, and although the experience I had wasn't bad overall, the girl who cashed me out shorted me 10$ in change.
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February 2020 by Julie Weskamp
I've been coming to this location for 5 years for business supplies. The service has really gone down hill. Management keeps a policy of such a small till they could not give me change for a $30 total from a $100 bill. I will go to the valley location from now on.
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February 2020 by Austin George
The girls here are very professional and nice.
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December 2019 by Ruth Miller
This is to Ms. Lauren :) THANK YOU THANK YOU THANK YOU for all your tips and help today! I hope Sally's knows how lucky they are to have an employee like you!
