About SureStay Plus Hotel by Best Western Post Falls
SureStay Plus Hotel by Best Western Post Falls offers a generally positive experience with clean rooms, friendly staff, and a good breakfast. Guests appreciated the quiet and spacious rooms, which included amenities like a TV and air conditioner that worked well. The breakfast options were plentiful, featuring waffles, eggs, sausage, yogurt, and pastries, though some noted the absence of fresh fruit. The hotel’s common areas and lobby were clean and modern, creating a welcoming atmosphere. The outdoor pool was enjoyed by families, with water that was warm enough to be refreshing. Parking was ample and convenient, and the location near the interstate and a gas station with an arcade provided additional entertainment options.
However, there were some concerns. The room amenities were somewhat outdated, with lamps lacking USB ports and bedding being thin. Electrical outlets were limited, and minor repairs like peeling walls and drafty windows could improve guest comfort. Security at the exterior doors appeared insufficient, with doors often propped open, which affected the perceived safety, especially at night. Some guests experienced noise disturbances from neighboring rooms and late-night door slamming. A few noted issues with vending machines and the appearance of the building, which seemed to have been a different hotel brand previously. Despite these drawbacks, many guests found their stay enjoyable, highlighting the friendly staff and the pool as particular highlights. Overall, the hotel shows signs of improvement but still has room for upgrades and better security measures.
May not have curb appeal but the entire hotel was remodeled on the inside from top to bottom. Located right off the freeway in a mostly light industrial area.
Beds are very comfortable, nice bathroom.
Has a nice indoor pool.
July 2026
I like this place, but I can't afford it anymore. You're off peak the prices are the normal.
March 2026
Our power went out due to crazy wind storm so last minute stay at Surestay. Comfy bed, clean room and a nice breakfast.