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October 2023 by Jameson Dumo
This place is an absolute sham. I don’t ever leave Google reviews, but after the last three years of dealing with a piece of junk sold to me by this store, I can’t help but do so.The first day I bought it, the check engine light came on. I took it back to them, they claimed it was a catalytic converter issue. They fixed it, and at first I thought that to be the end of it. Unfortunately, it started to act up the following day. Took it back. Told me it needed a battery (but also claimed the battery in it was supposedly new when they sold it to me). They replaced the battery, fine. Next I noticed the belt cover was missing. Took it back, they gave me one from a different vehicle. Fine. In the week following, my radiator blew up. That’s when I recognized that I’d been played. They do NOT check their vehicles before selling them, they actively use pressure sales tactics, and they do not stand by their work. The only reason they continued to offer to “fix” the car is because I threatened to cancel my check before they cashed it. After they cashed it, I didn’t receive anymore help.I’ve since been taking my car to a local mechanic (who I trust and has a great reputation). In the last 3 years I’ve had: engine cylinder misfires, failing transmission, failing rear brakes, failing ABS system, a failing A/C pulley system, a failing alternator x2, a failing battery, and a failing fuel tank unit.They artificially inflate their 5 star reviews by offering a free oil change in return. Do NOT buy a car from this place. I hope every day that somebody hits my car so I don’t have to deal with it anymore, don’t end up like me.
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October 2023 by Juliann Ashcraft
I've had my Subaru for a week and I love my car! My experience at Trucks n Toys was better than I could've hoped. They took my personal needs into consideration and now I'm driving my favorite car ever. Thanks to everyone at Trucks n Toys, you guys are awesome!
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October 2023 by kayla capps
Great service from the staff and their estimate was less than the others I received. They had my car done very quickly and did an amazing job. I would highly recommend trying them out.
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September 2023 by Kayla C.
All the staff was very easy to interact with and the work they did was awesome, had my car done in less than an hour. They were also less expensive than the other estimates I received.
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September 2023 by J Doe
These guys (and gal) were awesome! Easy to work with, friendly, helpful, and an overall “here for you” mentality. I would definitely recommend them for your next used car purchase!
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August 2023 by Matt W
Incompetent buffoons, and hostage holders. Buddy took his car in for some work since he had bought it here. Was fixing a grinding sound in his wheel, and the AC. They said it would be done that Wednesday. It was not, because they ordered the wrong parts. He got the car back Saturday, paid $2000, drove a little, and the front wheel started smoking, the check engine light turned on, and the AC was blowing heat. Complete failures on all parts. But wait. So he brings it back out, and these morons try again. Got a different mechanic cuz the last idiot had a few days off. Go back out there cuz they say it's ready Tuesday. Buddy was told before this that they would "hook him up" this time because of the hastle. I guess not because they won't let the car go without another $400. Don't get the car back. Say it's ready Wednesday. Drive back out there for the 4th time. Get the car back. A whole week and $2500, plus however much the 6 Uber rides cost, and they didn't make up for their multiple errors at all. Was like a hostage negotiation. Drove out there for a ready car 3 times for nothing. And, in addition, Friday we noticed his alignment was off, so it still wasn't done right, but he went somewhere else this time.
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August 2023 by Hail Thor
Called for brake pad cost, 5 day delay on the call return with a very sincere apology and explanation along with cost breakdown, explanation, and education. (Make and model of vehicle uses heavy duty parts, front pads wear down 2/3 faster than back, same cost to have back done as front but if I bring it in they can look and I may be able to get away with doing the front for now, the final cost given included labor which is appreciated in the sense of lack of suprise cost) when that "bring it in so we can have a look" offer was given I asked why the calls coming from Idaho as my Canadian city has a truck Buisness under the same name I had meant to call, asked where I was from, we both laughed at my mixup, had a great 5 minute conversation about Canada and the states, conversion fees, cost of living before he very professionally wrapped it up leaving that future door open for business, and you know what Mr.USA, when we cross that southern border, it's a bucket list destination because of your kind competence. See you soon TNT.
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August 2023 by Hailey Thor
Called for brake pad cost, 5 day delay on the call return with a very sincere apology and explanation along with cost breakdown, explanation, and education. (Make and model of vehicle uses heavy duty parts, front pads wear down 2/3 faster than back, same cost to have back done as front but if I bring it in they can look and I may be able to get away with doing the front for now, the final cost given included labor which is appreciated in the sense of lack of suprise cost) when that "bring it in so we can have a look" offer was given I asked why the calls coming from Idaho as my Canadian city has a truck Buisness under the same name I had meant to call, asked where I was from, we both laughed at my mixup, had a great 5 minute conversation about Canada and the states, conversion fees, cost of living before he very professionally wrapped it up leaving that future door open for business, and you know what Mr.USA, when we cross that southern border, it's a bucket list destination because of your kind competence. See you soon TNT.
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March 2023 by Kristie Brouhard
Absolutely amazing service, fast and reliable. Although I live an hour away, I’d definitely take my truck there again. Couldn’t have been more thankful for their mechanic and friendly staff.
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December 2022 by William C Cannon
I bought a 2012 Outback from Trucks N Toys, and it has been by far the best experience I’ve ever had with a dealer. They are friendly, professional, and knowledgable. Jacque is a total pleasure to work with. Their mechanic Jason has taken time to explain repairs and maintenance procedures to me to help keep my Subaru going down the road. All cars have issues and need maintenance and repairs from time to time. In my opinion, Subarus are the best cars for this climate. When the time comes to replace this one, I’ll go back to Trucks N Toys.
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November 2022 by Tanya Pray
Came here for a windshield replacement on my Volkswagen Passat. Jacque was so helpful. I was just going to pay for it out of pocket but she convinced me to call my insurance for coverage and assured me that "glass-only" wouldn't make my rate increase. I took her advice and got a brand new windshield for free!! So grateful for her knowledge and expertise. And they had the job done so fast! Really recommend this business. Cant say enough good things.
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November 2022 by Cody Hensley
Got my windshield done here. It leaks. They keep giving me the runaround on fixing it. Terrible service. Take your car anywhere else it's better than people who don't stand by their work. Such a joke.
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October 2022 by Cody Reynolds
Seems to be a solid place but wouldn't trust there shiesty work. Subaru heads overheated an cracked after barely 10k miles on there "rebuild". Cars been riddled with issues ever since driving it home. They Helped me with a couple issues but ultimately had to replace whole motor. Be careful
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October 2022 by Devin B
Purchased (with cash, in full) a 2011 Scion xD, and it's been a fantastic little commuter since last November. The process was straightforward and we were in and out in a couple hours. No engine troubles, no brake troubles, the only things I've had to do is replace the tire change kit and a tail light assembly that was collecting water. Very happy with this experience overall.
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October 2022 by Hails D
Went here recently to check out a car they had listed, had talked to someone and told them we were interested in this specific car and wanted to look at it. They made us aware that it wasn't working but their mechanic would be looking at it soon. I wasn't too bothered by it, was still interested. Came later that day and the lady seemed like it was weird that we were there and had no idea why we wanted to look at it if it wasn't working. We were told there were many other interested parties, so we wanted to get a head start. She let us check out the car but was basically breathing down our necks and when the back trunk door wouldn't open she acted really weird when we pointed it out. Didn't like that we pointed it out, or something. We asked for the carfax and once she got it to us, we thanked her and had her take our info. She told us she would call us the next day after they checked it out. Days later, no call. Nothing. It was still on their site but for a thousand dollars more and now it's gone. Guess they sold it?The lady wasn't rude but she had a very weird way of handling business and it all just ended up being a waste of our time. Happy to look elsewhere.