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March 2024 by Trent Crawford
I've been told they changed management and it shows! Every employee ive encountered has been honest, knowledgeable, and extremely helpful. I want to thank Samual by name because he was patient and is truly passionate about his job. The level of customer service was above and beyond! This disabled veteran is thankful to have such a wonderful Les Schwab in his city and corporate would be wise to replicate the success of this location.
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March 2024 by Kyle Corbit
Very helpful, lots of helpful information quick and easy process
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February 2024 by Melissa Fagan
First took my daughters car in with 2 different issues. They said they fixed both and never did look at the slow leak in the front tire. This was a few years ago.Second... Just took my car for a slow leak after putting winter tires on. They said the valve stem was bad and replaced it. 2 days later my pressure sensor light goes off. Took it to Sandpoint today and they said it was the wrong valve stem they put on. That wasn't even the bad part. Called Rathdrum Les Schwab to let them know, and the guy on the phone said there are only so many valves and acted like he didn't believe more nor care. No thanks. I'll pass from now on.
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December 2023 by Erik Vogelsang
Great service from these guys! Corey and Josh are very knowledgeable about the brands they sell and will go the extra mile to source products not typically sold at their shop from other vendors…This is my go to wheel and tire shop and I highly recommend others to go see the difference this Les Schwab has to offer.
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December 2023 by Kathy Troxel
Les Schwab is very honest. They will not sell you tires if you don't need them!
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December 2023 by Heather Weidert
I dropped off my car at 9 for tire change. All tires were on rims, just needed to be switched over. Was told it would be around 6, and that I should drop my car off in a rude tone. I waited for two hours, heard nothing. My car moved so I assumed it was being worked on. Later found out it was being staged. Left for the day and was called at 630 pm that car was ready. Left house and then was called at 650 pm to see if I was close, and if they could leave my keys in my car to close up, or lock my car and leave my keys in the gas cap area. (My car has keyless faub entry, so either way, someone could have easily took my car if the keys were left.) When I arrived, they said my sensor batteries were low and that they didn't have time to update/resync. The sensors were purchased with new tires from Les Schwab less than two years ago. Nothing was looked up or asked about. Now I have to take more time to return for the sensor light. I was not shown or told where my car was left, and it was pitch dark. Left very dissapointed and felt disrespected as previous life long customer of Les Schwab. Will be going anywhere else going forward.
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December 2023 by Kenneth “CityBoy5950” Fielder
This experience was 5 five star rating. Purchased tires from here a few years ago, yesterday while at the mall I unfortunately ran over a screw. Brought the punctured tire to Les Schawb and was greeted with courtesy and attention, tired was fixed within the hour at no charge. Today's visit was courteous, attentive and prompt. Looking forward to my next purchase of tires. Thank you Rathdrum crew!
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October 2023 by J C
Bought new wheels and tires that had horrible vibration and took it back to them several times to rebalance and repeat. They finally agreed to return them. They double charged me for all the mount and balance etc, i had to buy different wheels because they sold my stock wheels and they charged me for use on the garbage tires they originally sold me... In the end, I'm paying 1400 for a 700 dollar set of tires not to mention all the time wasted. What a joke
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August 2023 by Jennifer Fisser
I needed the tires rotated on my motorhome and air pressure, brake inspection before heading back to CA. Marcus was very professional and efficient. I use Les Schwab for my tire needs all over the country where they are. I trust them.
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August 2023 by Dominic Acia
Rude, arrogant staff with no desire to update you. They can't even bother to call and tell you the five minute job they said they'd do was going to get pushed off until the next day.Car is sitting on jack stands in the driveway blocking the shop and needs to be moved. If they had said they couldn't do it, I would have gone somewhere else.
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August 2023 by Rick Ruler
Fixed my flat tire and I hope it holds up since driving to Canada. It leaked slowly after the repair but they fixed it with a new valve stem when i went back. Thier a little overboard when it comes to replacing parts. Unnecessary parts are replaced many times so be careful.
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July 2023 by Rex Mcgregor
I stopped in for a flat tire and it was busy, they treated me like a regular customer got me in and fix my flat. The service was outstanding and the employees we're very courteous. Hands down the best experience at any tire store I've been to.
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July 2023 by Kyra Willette
They need to make sure that the people who answer their phones know their stuff. I explained over the phone that my car was having cooling system issues and was told to bring it in on my morning off. I brought my car in and was told by the lady at the desk that they don't do anything with cooling systems. It was a pretty big waste of time and now I will likely be without my car even longer.
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July 2023 by Wesley “MOFO” Doan
I'm sitting there at the moment I came in here I need a two tires put on two rims off the car I got here about 1:30 and they proceeded to tell me after about 30 minutes they it's going to be a couple hours so we can get to it course I've been watching people walk in and out get their tires done and you know motorhome came in and he got his tire done before me while I'm waiting for two tires that are off the car
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July 2023 by Makko Rieker
Got my breaks and rotors done here last month and heard a strange sound for the past week or so. My boyfriend finally got around to driving it and immediately knew it was my wheels. I am missing three lug nuts on my front passenger wheel and most of my lug nuts on the other tires were loose. They didn't tighten them enough. This is scary and could have caused a wreck if I didn't have my partner check on them. I'm so lucky I only drive locally because if I had taken my car on the freeway something really dangerous could have happened to me. The breaks look great and for that I'm grateful however buyers please double check the tightness of your wheels lug nuts if you go here to get your car serviced.
