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February 2024 by Kenna M.
So we've dealt with the post office delivering our stuff to the wrong address for a very long time now even though we have our number directly on the mailbox. I'm forced to get my medication in the mail until I'm 26. So far they've never displaced my medication. Until now. That is extremely reckless and dangerous. Luckily I have enough to last me a week so I can get it shipped out again, but the staff here needs to be really careful when they're handling a package that very obviously has pills in it. If this situation was about a medication someone's survival depended on, they'd be in major trouble. It's fixable for me for this specific medication and if I go without I'll be alright for a bit thank god. But this type of mistake is too big and too serious and could put someone's life in danger. Unbelievable.UPDATE: Well, it went to the same neighbor that always gets our mail. The dropped it off. Thankfully they're an honest person and always bring our mail to us when they get it. I get it's the same address number but it's an entirely different street. I have no idea how one could mess that up.
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February 2024 by Nate Snyder
post office says it’s open until 5, online and on a piece of paper taped to the door. i showed up at 415 and the lights are out and doors locked. need to change your working hours
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January 2024 by Nikki Buchmann
My neighbor seen our mailman drop my pkg. Then kick it into our garage. It said fragile right on it. Luckily it was packed extra cushion! His new name is dropkick guy. Thanks buddie! Stellar reviews here! Icam famous!
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December 2023 by Neatness Mervin
Line was 5-10 but moved quickly. Clerk knew her job and helped everyone quickly. Parking accommodations suit large pickups.
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December 2023 by Jerrica Gallinger
The Rathdrum post office consistently drops my packages off at wrong addresses. Some of my neighbors aren’t as kind to give me my mail back. They need to do better about actually looking at the address before they drop it off on someone’s porch.
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December 2023 by Taylor Minden
This post office is the worst one that I have ever used. We always receive our neighbors mail, packages not delivered on time, or lost, it’s ridiculous. Many times we’ve had packages that were supposed to be delivered marked as “out for delivery”, to then have it not delivered and have it marked as an “Exception at customer request”, or “Unable to make it to door”, or “attempted delivery, customer not home” when none of these things have been true or applicable; it’s just laziness. I have cameras and can see that they don’t even bother to stop, or to come to the door. To top it off, when you go in to talk to them to pick up your package, they give you an attitude about it like it’s your fault, ESPECIALLY when they can’t find it. Their customer service is awful. I have never had these issues with FedEx, UPS, Amazon, etc.
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December 2023 by Ingrid Mohr
3 X now, I’ve been tracking different parcels that USPS was supposed to deliver. Well, for example I tracked a parcel on November 22 & it said my parcel was in Rathdrum post office. I thought great, I’ll be getting it the next day, right? Uhh,no. When I checked tracking the next day they had sent my parcel (I live in Rathdrum). TO SEATTLE!! I called to ask why &they said the computer made an error. I find that very hard to believe, more than likely it was human error!Moral - don’t rely on USPS tracking!, if I could have rated it as a 0 I would have!
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December 2023 by Sally Deucher
Today is November 13th and it's 1:12 in the afternoon and I just walked up to the rathdrum post office to check our mail. The only thing in there was a yellow card well we all know what the yellow card is for , got to get a package, right.I knock on the door where it says employee entrance only because there's five people inside the counter at the post office and one person in front of me at the door, so I would be like number seven, BUT there's only 1 one person working the counter .So I knock and she says got to wait in line !well I just don't think that's good customer service and good ethics!Then I start to walk out and the heater vents that come out of the ceiling at the post office - OMG they are freaking disgusting!!!!! come on people!?!?
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October 2023 by Stevie
This is the worst post office I’ve ever used. They’re lazy and incompetent. I use Informed Delivery & can see that my mail is ALWAYS 4+ days late, or they just never deliver it/put it in my neighbor’s mailbox. They don’t even try to deliver packages. They bring the packages out for delivery and then right back to the post office at the end of the day for DAYS in a row. Eventually, they finally just try to make you come pick it up from the post office instead of delivering it. Truly pathetic and lazy.
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October 2023 by osaka
Worst post office I have ever had to use. Not once have I ordered something and had it arrive with no issues.
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April 2023 by Milton M.
As a Rathdrum resident we are screwed since we only have one post office that handles our mail. Mail always delivered to other people's mailbox parcel. I had packages damaged and boxes mangled that it is not even safe to order anything fragile VIA USPS. I ordered designer bag and it was delivered to a wrong box and unfortunately since the package was stating "delivered at Parcel Locker" the seller would not refund. I often end up with other neighbors packages but I do deliver them to the correct address. The postal inspector needs to investigate the lost mail and packages around here.
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March 2023 by Dominic Acia
Allergic to making deliveries.They NEVER attempt to deliver packages. They always claim it's weather, but I get missed package notifications before the tags, because the packages NEVER leave the facility. I drive my RWD sports car down my road all winter long, every day, and they can't even ATTEMPT to deliver in a van with chains on.Pure laziness.Also, they're closed on Saturdays... seriously? So when you miss a package that they didn't attempt to deliver on Friday, you have to wait until Monday for them not to attempt to deliver it again. At least you know it'll be there when you go to pick it up.
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January 2023 by Chris McCleary
This post office has a phone that never works. I've called 45 times and always get a busy signal. The most likely take the phone off the receiver so they can't be bothered with calls. Customer service, they have none. Don't even deserve the 1 star
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December 2022 by C E
This is the worst post office/delivery service I have ever encountered. They never deliver packages. They don't leave any notification that they attempted a delivery. When you get to the post office, they inform you that they have already sent it back less than 24 hours after it was supposed to be delivered. I have had zero issues receiving packages from Amazon, FedEx, UPS, etc. They need to do better.
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December 2022 by foxy fox
This post office has a phone that never works. I've called 45 times and always get a busy signal. The most likely take the phone off the receiver so they can't be bothered with calls. Customer service, they have none. Don't even deserve the 1 star
