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February 2024 by Shawn Wood
Friendly and helpful.
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February 2024 by Merlin Webster
I went into the store today. Autumn was very helpful and friendly. She tested my battery, I bought a new one and was on my way.
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November 2023 by Grace Peterson
I just have to SAY-WOW! I hardly ever leave reviews but these people were a literal God-send. Our alternator went out and killed our battery without us knowing, and our car died right as we were able to pull into the dairy queen parking lot nearby off the road. They tested our battery, helped us get a new one, and got us a new alternator. They went out of their way to help us when we didn't know what to do, and we are more grateful to the staff there than we know how to express (especially Ron and Josi-not sure spelling-so sorry!) They made a really a horrible experience into a really good one and just feeling so grateful. Definitely coming back here in the future if we ever have an issue again. Also, definite perk is everything was more affordable than I've seen at many other places.
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September 2023 by Charles Bagshaw
Nice people, good selection, clean store. Only issue is they sometimes get super busy so there can be a long wait.
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September 2023 by Bill Kelsey
This place usually has what I need when no one else does so it is pretty much the first place I go now.
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June 2023 by Jess J.
Ron was great! He was extremely helpful and insightful. He answered all my questions with patience and didn't hesitate to explain things to me. I had to go back because gave him the wrong information about my car and got the wrong belt. He made the switch and we figured out pretty quickly where I had gone wrong. All in all they are great and I would go back for anything!
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February 2023 by Katie Thulin
Great people here! Josh was super helpful and he knew a lot about my specific model! He deserves a raise!
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November 2022 by R Dean Benson
Great staff, mostly non Chinese parts-verifiable sources. Vets discount !
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August 2022 by John Kim
Erik was absolutely a pleasure to meet. I was traveling across country and my battery I purchased not too long ago was defective. The customer service agents back in Virginia were very lazy and didnt provide much assistance to the point of not even wanting to pull up my information. Where as the people here went beyond expectations to resolve the situation for me. Im extremely jealous that this wonderful state has services in which people care about their customers. Even if they're just passing through. 10/10 would highly recommend this store to anyone, residents / travelers.
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August 2022 by Lexi Dennis
I don’t know the name of the lady, she seemed like the one in charge of the store tonight (8/18/22, a little after 6pm), but we tried to get a package shipped and when we asked some further questions about it she was super rude and acted like it was a hardship for her to answer.
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July 2022 by Ashley
With simple stuff they do fine usually but if you call they never answer, usually hang up on me ? and if I call asking for a part that I'm looking at online they say they don't have it and don't know how to look for anything so you have to give them the part number to even partially understand what your asking for (even with things that should be simple like air filters) I've had to physically teach them how to do their job because they don't know how to half the time
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June 2022 by Kaitlyn Pfeil
Absolutely amazing customer service! There manager was extremely knowledgeable and very helpful!
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June 2022 by Mike The Locator Guy Nassar
It's a your standard parts store. Employees were cool no issues
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April 2022 by Ben Page
Great service! I returned an alternator core after buying one online.
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April 2022 by Jeff B.
Usually good experiences here. But yesterday i went in for a differential gasket. The representative who appeared to have a commercial shirt on and approx. 55 years old tried to sell me 5 quarts at $78 of gear grease when I only need 2 quarts. Having worked at advance auto for 2 years I knew what was going on. As the representative walked ((extremely fast)) over to get the 5 quart container I hinted at the representative that i knew my car didn't hold 5 quarts of differential grease it didn't phase him one bit. AND not only did he try to rip me off he also sold me THE WRONG GASKET!!! AUTOZONE is right across the street. I would suggest going there