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October 2022 by Robin Williams
Do not use this company!! Very helpful at first when they take you money after that its all down hill. It took over five months to receive our custom cups. Than almost another month of excuses for why they weren't being shipped. We asked to adjust the size of the small cup up one size, they never did it . After finally receiving the cups, they are not what we had originally ordered and the medium and small cups are 2 different shades of gray.
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March 2022 by Leanne Cuiffo
We are not having the best service as everyone talks about. Hope everyone else gets better response to there order than we are.
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March 2022 by Ethan McRae
Nice people, nice products!
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March 2022 by Leeanna Woodall
Hot Cup Factory has continued to provide quality product with stellar customer service. I have yet to have any concerns with product availability or shipment delays, which is a HUGE deal in today's industry! Keep up the great work y'all! I will continue to recommend this company.
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March 2022 by Mary Ellen Coumerilh
Consistently high quality products and stellar customer service. Hot Cup Factory is our go-to supplier for our coffee house.
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March 2022 by Hank Fowles
I am so happy with their custom cups team! they are always so helpful and produce the best cups with the best design team! If you want to go custom for your shop I highly recommend reaching out, their team is super nice and easy to work with.
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March 2022 by Cocoa Nut
High quality cups and even higher quality people. Cannot say enough good things about this company and their skills in following through, producing great products, and being knowledgeable in what a company needs to find success.
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July 2020 by Corbin Siebers
I am very happy with the customer service and quality of the products. The patterns of the hot cups are so fun! The shipping was fast, the products were as described on the website, and arrived in excellent condition. 5 Stars all around.
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July 2020 by Ashley Barnum
I love working with this company! They have such an awesome vibe about them and they are always easy to work with. I love their unique products and the excitement they bring to the industry. I would recommend them to anyone who is looking for a Coffee Cup Supplier!
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July 2020 by Noah Kelsch
Definitely the best customer service experience I've had with any supplier out there. Their website is super user-friendly and easy to navigate. 100% recommend them.
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July 2020 by Jared Petersen
They've got great customer service. Their pricing is easy to find and understand. And their cups look really nice.
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July 2020 by Stephanie Hon
I love all the different product options, they are presented so well that I always want to use them. I also love trying new products of theirs!
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July 2020 by Chip Hixon
Competitive pricing. Custom cups are pretty easy to order, and the team is very responsive. 5 Stars.
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July 2020 by Bullrock NY
Choices and prices are excellent. More than that, I credit this review to the service provided to me by Bryn. She was a pleasure to speak with
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July 2020 by Debbie Diamond
AWESOME CUSTOMER SERVICE...UNBEATABLE PRICES...GREAT QUALITY MERCHANDISE ...More companies should be run like this!!!THANK YOU!!!
