-
October 2023 by Harley Fullmer
The Mattress Outlet was an awesome store. I went in and was helped looking for just what I needed. Shaun was awesome! He helped me price compare to other stores and mattresses I had looked at and I found the perfect mattress for me! In and out in no time.
-
October 2023 by Michelle Mortimer
Shaun was great! He showed us a lot of different options and answered all of our questions to help us find the best mattress and base and the best deal.
-
October 2023 by Laney Morgan
Shaun was awesome and helped us find the perfect mattress! He was patient and understanding of our financial restrictions. Really helped us find the best product for our situation.
-
October 2023 by Constance Haworth
I called Idaho Mattress Outlet and spoke on the phone with their salesman Gordon. He was extremely helpful. He answered all of my questions and the ones he could not answer he asked if he could find out the information for me and call me back, which he promptly did. It saved me a great deal of time running everywhere by being able to do a lot of the searching for what I needed over the phone. I appreciated his patience and willingness to spend time on the phone answering my questions. I did end up going into the store and making a purchase for our California King Bed, which is NOT an ordinary mattress/box spring size, but they had EXACTLY what I needed on hand for me to take home today and at a great price. I would rate them 5 stars based on customer service alone, however I'm also impressed with their available selection and their prices. Furthermore, also know they have 2 stores in Idaho Falls, at least 1 in Pocatello ...and others nearby that they can also check and bring things from one of the other stores to the Rexburg store. It honestly is THE BEST place to go to purchase a bed in Rexburg.
-
October 2023 by Isaac Beaumont
Shaun was awesome. He was very personable! He helped us find a mattress that met the criteria we were looking for. He didn't try to pressure us into spending more than we were hoping. He helped us find the perfect mattress for our current needs. Thank you Shaun
-
October 2023 by Alexa Franco
We had a great experience! I was looking for something more firm for my twin bed and Shaun helped me find the right mattress for me.They have products that fit your budget. It is an excellent store.
-
October 2023 by Rylee Neibaur
Shaun was very helpful at getting our mattress switched out. Good place to go get a new matress. They have a good selection.
-
August 2023 by Seth Cheney
Really awesome staff, easy to work with, no pressure. Plenty of mattres options, and offered great deal!
-
August 2023 by William C.
I purchased 2 matresses and a base. One matress was supposed to be delivered prior to the start of a family reunion. When it did not arrive when promised I was told they forgot to order it. I had to get a matress from another store to accomodate my guests. Since it was the store's fault I felt I should be refunded the price of the matress. They refused to refund my money for a brand new still in the box matress that had not been used. They said their policy was to give in store credit. Great policy if you want to lose customers. I will certainly spread the word to everyone I know.
-
May 2023 by Zoe Besendorfer
100% would recommend! Shaun helped us to get a great mattress for an even better price. They have the best prices you can find here in Rexburg, by far. They are super friendly and helpful!
-
May 2023 by Jlynn Hammond
Shawn was unbelievably kind and helpful. We got two mattresses for a great price, an complete peace of mind with our purchase. If you need any help shopping for mattresses we recommend Shawn and this store 100%!! 5 stars!
-
May 2023 by Porter Oleson
We had a great time here! The employee helping us (shout out to Mateya) was phenomenal! We already had a long day moving but it was really brightened up by our visit.
-
April 2023 by Cheryl Abbott
Such a good experience, I went there again and again.I came here in need of a new mattress, bedding and bed frame. They remembered me from coming in a few weeks before with my husband, and were quick to adjust to my new needs. I found them to be less impatient and pushy than any other mattress store I've ever been to. They were patient and kind, and helpful to point out the different benefits of each mattress I tried. I ended up buying a full size mattress with a frame that could move my feet and torso up and down (it's so fun), and has zero gravity and other whistles and bells.So, three weeks later, after my daughter had pretty much usurped my bed, back we went to Idaho Mattress Outlet for more. Within a half hour, we'd found the perfect excellent-quality mattress for her needs.We liked our beds and experiences so much, that we returned for yet another dip into their storehouse goodies for another frame for my son.Now the three of us are sleeping in luxury and loving it.Thank you, Idaho Mattress Outlet!Cheryl and the gang.
-
April 2023 by Kierra Koyle
We had such a great experience working with Shaun! He really cared about us and what we were looking for. The quality of service and his expertise made this a very easy purchase for us at an amazing deal!
-
April 2023 by Elaine Sidden
Shaun was very helpful in helping us find a mattress that suited our comfortability and price range- which was awesome being on a college budget! He also provided helpful information on mattresses and sleep and how they correlate and what helps certain aspects be worth various prices.