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“The store itself was fine, but when it came time to check out with my one pay app there was very little cell phone service at the register open the app. Tried using the CC and the machine didn't want to accept it either. Finally just had to wait for the app to load which took a good 5-10 minutes in order to check out.”
“I spoke on the phone with a technician, I believe his name was Paul. I needed help with getting to know the status of a prescription sent in outside of pharmacy hours. He took my insurance information and was able to locate the prescription I was looking for. Very friendly and helpful!”
“This pharmacy makes it simple to get my medications. It’s usually in and out, which I appreciate. I’ve only had to wait a longer period of time once. Understandably so too because it was close to closing before a holiday so the line was quite long.The pharmacy tech was so patient and kind, despite how overwhelmed they may have been. They still had a positive attitude and smile on their face.I really appreciate this pharmacy!”
“Jerom was super helpful and went above and beyond in helping work with my insurance company. I think he spent more than 30 minutes on the phone with them getting transferred around. He was awesome”
“Adjusted edit later, showing previous experience for other customers.
So disrespectful over the phone. Will fix my review when this gets fixed, but similar to others in regards to photos and printing.
Store is fine for overpriced snacks, never have gotten prescriptions from here and likely wont with others comments.
But holy cow some snobby workers here.
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Edit after the whole fiasco. Adjusting from 1 star to 4 stars.
Jennifer was a huge help. I dont know who I spoke to previously, but Jennifer was so kind and professional. I dont know what it was, but it was like I was speaking with two completely different companies yesterday and today. Super easy fix.
Also for photo needs, Id recommend Starr Photo & Video endlessly. They were so quick in helping me figure out my issues, and clarifying the details.”
9AM - 1:30PM 2 - 9PM
164 E Main St, Rexburg
Pharmacies
“Walgreens hasn’t been my favorite pharmacy only because they’re always so backed up and it takes awhile to get a prescription filled. When I go in for same day prescriptions, there’s always like a 4 hour wait for me to be able to pick it up….I swear!
So, I only use the Walgreens pharmacy when I HAVE to because my main pharmacy is closed or something. It’s unfortunate but true, and I think that truth is what people want in the reviews they read because otherwise what would be the point?!??
Now, when it comes to Walgreens the store……they always have everything I need when I need it & great customer service staff too. I love their rewards system through using a phone number with all things not just medicines. And our Rexburg store is always pretty dang clean too! One of my favorite things is how the store sells a couple of the local high school’s attire like windbreakers, hoodies, and pajama pants. Woot~Woot ?”
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“I cannot say enough good about this place, they are fast, friendly and have very good prices. I once had problems getting a prescription and they helped me navigate the system.”