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January 2024 by Coo J
Nightmare to cancel membership. Gym itself is not bad though, wish they had a sauna.
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January 2024 by Dr Ramona Probasco
My husband and I are new to the area and found this gem of a gym. I cannot say enough great things about this place. From the front desk staff to the class instructors to the management, everyone is kind, caring and very welcoming. You're always greeted with a smile when you walk in. The classes are outstanding. The instruction is extremely helpful and the classes are geared to whatever level of fitness you might be. The instructors take time to explain how to adjust your workout according to your specific needs. We LOVE this place! We have belonged to several gyms in the different areas we have lived, and truly this one is topnotch. As business owners ourselves, my husband and I understand the challenges of running a quality business and keeping customers happy. Bodifi in Rexburg has nailed it. Not sure why there are some negative reviews. Our experience has been nothing but extremely positive. I would encourage others who may be questioning the quality of this gym to give the management an opportunity to solve whatever your issue may be rather than leaving a negative review. This gym truly does aim to please. Give them a chance to assist you and you will discover exactly what we have...Bodifi in Rexburg cares about their members. You will enjoy your time spent working out and will see the results. My husband and I are both looking much more fit and feeling so much stronger. Joining Bodifi in Rexburg was one of the best decisions we've made in a long time. Thank you, Bodifi!
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January 2024 by Doug Bates
Solid gym they expanded the size and i didnt have a hard time waiting for machines.
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January 2024 by Hannah Cardon
Awesome staff, clean facilities. Auaghdd
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January 2024 by Your Picnic Date
I signed up for their platinum membership which in their website says that includes 24/7 access… I paid a full year because I wanted to avoid the unnecessary and quite expensive fees (enrolling fee? Processing fee? Annual fee? Any other?)Great was my surprise when the next Sunday, I made my way down to this lovely gym, and it was closed. When I ask about it the next time it was open, they told me if I wanted to really have 24/7 access I needed to have an interview with corporate, pass the interview, and then buy a key Fob! $50! So after all, you do have to pay for 24/7 access…Management is really confusing and by the reviews you can tell that they will try to squeeze every buck out of you, but other than that, the gym is nice, the classes are pretty good, instructors are awesome, equipment is pretty nice, people is nice! That’s it :)Update: after reading management’s reply… I confirm my opinion that these people are after your money and are so misleading! 24/7 access is not available with memberships if you have to PAY for it! Literally I have a membership but I don’t have 24/7 access because I don’t want to pay the extra $50 bucks, since I already paid enough. You say you don’t charge an additional monthly fee, but you do charge an additional fee… see, just misleading and shady… the interview is kinda old school and weird, frankly, why do you even have women working in the middle of the night? Most gyms I’ve been to have only normal business hours until like 4 pm and the rest of the day and night are regulated by cameras, I would think that in a highly religious town like this you would trust your people more lol but I guess not!
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January 2024 by Jessica Sellers
Bodifi in Rexburg is incredible! They have such a wide variety of gym equipment. I can follow any workout program without any worry about Bodifi not having the machines I want. They also have a wide variety of classes and times available. If I need a break from lifting, then I can always find a class that I will love. It's safe to say that I look forward to going to the gym every day not only for the workout but also for the welcoming community that Bodifi has established.
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October 2023 by Nicole Wasden
Such a good gym in the area. It's close to where I live, and has a day care for kids! They always have the equipment that I need, and everyone there is friendly. (Staff or not) They just remodeled, and added turf and more space as well! I feel like they are constantly making improvements which is great!
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October 2023 by Ted K
My wife signed us up through a program at her work for membership at this gym. We went to get our access cards and were told that they had cancelled their contract with the insurance company that we enrolled through, when we called the insurance company about the issue we found out that this was not true and the gym had instead decided not to accept any new members. It’s very poor practice for a gym to lie to it’s prospective customers. I will make sure I tell anyone I know who is looking for a gym membership to steer clear of this place. Don’t give your business to places that breach contracts, and scam customers. Edit: you’re being 100% dishonest, you were 100% in contract and declined to honor it. They weren’t in the wrong, YOU were. Don’t lie and deflect your responsibility. The fact that you responded in such a weasel manner further proves the kind of business you run, you have no shame.
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September 2023 by Shane Queen
Great space to workout. Equipment and weights are amazing. Great gym culture. The staff are amazing and very helpful. They worked with me on my monthly payments and were flexible with helping me. Would highly recommend
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September 2023 by Israel Olaveson
Would give 0 stars if I could. My contract states that I will be charged 29.99 plus sales tax and .75 cent fee. I have been charged for 60ish dollars and I cannot get them to cancel. They try to say that I have to send a letter to somewhere in Utah but the place in Utah refused to acknowledge that I ever sent a letter. Take your business elsewhere. They don’t care about you and will steal from you.
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September 2023 by Christopher Smith
Loge the new expansion. I'm excited about the new big new things they are adding. I do wish the prices were lower on memberships and lockers. but hey, great people, nice equipment.Note, please update the showers (new heads/ add wands and maybe clean the curtains daily) ;)
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August 2023 by Natalie Rasmussen
Run far away from this gym! Go to Planet Fitness, they are AWESOME! Cancelled my account when I moved with a letter with just a stamp and even sent me an email confirming it was cancelled. I noticed on our statement we were charged. I was surprised, thought the account was cancelled awhile back. Called their number, asked to communicate by text. Don't even have an account number to put on a cancelation letter. Somehow got two reps messaging me at the same time. One, did not even try and help. Told me to call the Idaho Falls gym, could not locate our account. Making me jump through hoops just to get info to cancel the account.Second person tried then disconnected me after only finding my daughter's account that they were charging us for. Called the Idaho Falls gym, Maddox confirmed they DID receive a cancelation letter, but it was not certified so they did not accept it. ARE YOU KIDDING ME!?! Again, jumping through hoops. Also told us we owe $301 in bank fees. Our credit card expired and guess it took them a few guesses before they entered a new expiration date and wants to charge us that too. No letters, no emails, no calls. Maddox said they had been sending numerous texts to our LAND LINE we disconnected 8 years ago. What a horrible, dishonest and SCAM of a company.
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August 2023 by Bryce Rasmussen
Absolutely the WORST company I have dealt with. Noticed on my credit card I was being charged, we thought the account was cancelled years ago. Contacted their main customer service, received the run around trying to get info to cancel. Could not locate the account. Zero help. Told me to contact the gym in Idaho Falls. Maddox at the gym tells me I owe an ADDITIONAL$300.00 in fees. Stated they did receive a cancel letter in 2013, but I did not send it certified so they did not cancel the account. NEVER sent me a letter or tried to call me, sent text messages to my land line. I have paid over $3,000.00 and they want an additional $300 for something I have not used, did not know I had. Will not cancel without a certified letter. Canceling is a nightmare.
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August 2023 by Ansley Perry
Let me start out by saying I love bodifi as a gym. The locations are clean and staff is friendly. I’ve been going to bodifi for almost 2 years. I moved to Washington and the cancellation process sucked so bad. Bodifi doesn’t do their own billing so *you* as the member have to write a letter of cancellation. Bodifi doesn’t do that. At the post office I was told I should get a certified stamp so I could make sure paramount (the billing company) got it because they tend to haggle people and say they didn’t get their letter. I stopped my membership on august 8th. I had just paid for my membership on July 25th so I assumed I wouldn’t have to pay more. Fast forward to august 5 I get charged $49.99. Bodifi said that they may have just charged August’s membership early and to call back if I get charged again. On august 25 I get charged for my membership AGAIN! I call bodifi twice and paramount once. Turns out the $49.99 is the annual fee and even tho I cancelled my membership I still have to pay it. I supposedly got an email from paramount saying that any charges for the next 30 days AFTER paramount got my letter would be charged to my account. So I will pay for a membership that I can’t use for 2 extra months. I am not normally one to write bad reviews, but I have done everything else I can and bodifi basically put their hands up and walked away.
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August 2023 by oscar GONZALEZ
They were nice and helpful when I called about getting a temporary membership here.
