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December 2023 by Ann Glimm
I am not this person, but she foolishly let me have her Google login. :) This is my first EVER Google review!The Rupert branch of First Federal earns a 3 star rating. That is a good average of the FIVE STARS for having delightful and amazing staff members who deliver the greatest most helpful service and the ONE STAR for having the most uncomfortable chairs I have ever sat in. Get new chairs and give me a call so I can change my review.
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April 2022 by Linda Kennedy
Carmen and the whole staff were amazing and wonderful to work with!
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September 2021 by Austin Hobbs
Absolute worst service and follow up I’ve had. Long time first federal customer and Carmen at this branch was truly disappointing. She couldn’t be bothered to even show up at the branch when she told me she was going to, let alone call me back or reach out to me at times she had scheduled to do so. I would avoid the Rupert first federal branch at all costs…. Would be a one star based solely off Carmen but the institution outside of her has treated me well.
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October 2020 by Carden Reynolds
The gals here are incredible, 5 star experience every time.Mary Bauscher did our home loan, and she was easy to communicate with and handled it all extremely well.Carmen Ortiz has done all of my other loans, and she explains everything very clearly, and works hard to get everything done.All in all these are good honest people, and people that I trust to handle my finances.
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April 2020 by Stephanie Clayton
Best bank i have ever delt with. Very helpful and easy to understand what they are talkikg about
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October 2018 by O Zone
Look what's going on NoW! Customer appreciation!!! Food for the community and lots of fun!!! Thank you First Federal for all you do! First Federal has been over years. New matto! Come Experience the First Federal difference!!
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October 2017 by Bethany McCool
Not even our own home bank but always receive good service. High security for non-patron services.
