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March 2024 by Sunny Cenk
Many pathetic true reviews about previous staff. NOT ANYMORE! Staff is now awesome and beyond awesome. Jennifer is great!
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March 2024 by Annie Bingham
The staff is awesome & our mail carriers are working their tails off. I wish the hours at the Rupert post office were more convenient though. Prob the most inaccessible hours of any post office I’ve been to including tinier towns.
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March 2024 by Keltin Clark
I am so unimpressed with the Rupert post office these past few months. From not receiving packages, having help mail being delivered, and now the delivery driver parking on my lawn to drop a package off….. I watched them drive onto the lawn. Just leave a damn package pickup notice if it’s that big of a deal, come on….
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August 2023 by T K
Put in our change of address week before we moved haven't been getting our mail talked to them about it got nothing but excuses have a missing check and photos great thank you
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March 2023 by Craig Kraus
Polite observant, helpful with post office business. It seems as though it is running smoother than a year or 2 ago.
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December 2022 by JaNeice Jones
When I started mailing on a regular basis, about 5 yrs ago, I only went to this location once. The staff was incredibly rude, so I choose to drive further to the Heyburn location. With my work schedule being what it is now I have no choice but to use the Rupert location. Pleasantly surprised by how far they've come in being helpful and kind! I've had no problems since coming back.
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October 2022 by Matt Love
The staff here is great. We were able to get all of our passport paperwork done, pictures, and payment done in less than 30 minutes.
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June 2021 by Jim Metzger
The current staff is AWESOME! I have been doing business with this post office for over five years. I use to dread going there but now it’s a pleasure. The staff makes me feel welcomed and appreciated. Definitely a great improvement!
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June 2021 by Elena Nutsch
Had a pleasant experience at the post office today. The service was nice and fast. Thank you!
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June 2021 by Matthew Johnson
The staff is helpful and courteous. And it’s always cool during the summer!
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June 2021 by Charles Lujan
It is the post office.
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August 2020 by Tosha Wolfe
Why can’t I give no stars? Older lady is extremely rude and you don’t dare go in. I called after I went in and she was just as rude to answer questions. I will continue dealing with Heyburn and their staff when I have issues.
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May 2020 by Miguel Ramirez
Somewhat old lady that works there to rude. Ive been paying the tracking numbers for my shipping at $3.50 And she didnt even ask me what one i wanted and right away yelled out a price of $7.50. I asked i do the $3.50 and she told me we dont do that nomore and i needed to pay the $7.50 to put the tracking number on. I went the day before with a young lady and aya before with a young man with glasses to send out mail with tracking for $3.50 and it was accepted. Management needs to correct this kind of behavior and i see that im not the only one leaving reviews like this. I now choose to go to the heyburn one where they are more nice and friendly.
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January 2020 by Steven Sanders
People were not kidding about the lady that works here. She’s very loud and talks in a poor manner to everyone. I don’t think that she means to be rude but she comes off as rude because of her tone and loud voice. She was somewhat helpful to me anyway even though I was very annoyed that everyone in the room kept staring at us and knew what we were talking about at all times.
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January 2020 by Fernando Fernandez
The lady whose name is Jerry or whatever is so rude! She needs some customer service training as soon as possible. I feel sorry for her co-workers, it must be so frustrating working with her. Next time you need to expedite your U.S. passport, I would suggest going somewhere else.
