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September 2023 by Ronald R.
They have done multiple repairs for me. Communication was great and all the technicians were helpful.
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June 2023 by Adrie
They were recommended by my landscaper and I only wish I had called them sooner instead of troubleshooting it on my own!Service: Irrigation system repair & maintenance
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March 2023 by Chelsea Ward Turner
Super friendly guys. They're here when they say they'll be here.
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March 2023 by Angela Newton
This is the WORST company my family has ever encountered in our lives. Literally the WORST. They came to turn on our sprinklers this year (2022) and DID NOT ASK my 75 year old mother when she wanted the sprinklers on, or how many days a week they should run. The water system therefore came on way too early and kept waking her up. When she called them to just stop by and reset the timer, which they did, THEY CHARGED HER FOR A SERVICE CALL. The "workman" was here for about 2 minutes and just reset the timer. IT WAS THEIR MISTAKE TO BEGIN WITH and they have the audacity to charge my elderly mother, with no money, for another service call. She called and complained about it and they never got back to her. She didn't pay it. After she set up her appointment to get the sprinklers blown out, they sent her a copy of the same bill and wrote that they wouldn't come blow the sprinklers out until she paid the bill. Now my mother, who is 75, had to leave retirement and go back to work as a nanny/babysitter for $10 an hour just so she can pay her medicare gap insurance and buy groceries and these people want to take precious money out of her pocket for a bogus bill?! SHAME ON THEM! DO NOT USE this appalling company!! Their customer service is terrible. We are STILL trying to resolve this issue. She tried to send them an email and they did not respond. She has tried to call them and they won't return her phone calls. And I'm not done with them either. I am reporting them on every internet site I can find. They deserve to go completely out of business. A shocking way to treat a poor senior citizen.Service: Irrigation system repair & maintenance
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March 2023 by Mike Leach
The crew was professional, and worked swiftly.
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November 2022 by Angela N.
This is THE WORST company my family has ever dealt with. They won't answer her phone calls. They never answered her email. They tried to charge my 75 year old mother for a "service call" when all they did was stop by to reset the timer on the sprinkler system. This happened in July of this year, 2022. It was THEIR FAULT that the timer needed to be reset in the first place because they set it without asking her when she wanted it to come on. It kept coming on too early and waking her up. She left retirement and got a job as a babysitter/nanny for $10 an hour so she can pay her Medicare gap insurance and buy groceries and these people want to take advantage of her by charging her for a service call, which was nothing more than a 2 minute job to reset the timer. HORRENDOUS CUSTOMER "SERVICE." Don't let your elderly relatives use this company.
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October 2022 by Tom H.
New owners are great. Sharon is no long the customer (dis)service rep for appointments and questions. Prior owner Terry was smart, but frustrating to talk to. New owners are wonderful
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March 2022 by christina kirkland
I’ve used Water Wizards since they opened their business. They are always professional, responsive, and on time for all appointments, and do exceptional work.Service: Irrigation system repair & maintenance
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March 2022 by Nickolas Turner
Worst customer service I've ever experienced!!!! I've been on a work order to have my sprinklers turned on sence April. They will not answer nor reply and when you talk to them they just say your wrong. My property management company has called I've called my lady has called and nothing. Got scheduled dude never came. Called and said we had no appointment.
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March 2022 by Neil
They keep changing my scheduleLike 3 time not happy with thereService
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March 2022 by Rebecca Kjldgard
A charlatan of a business. Over bills, deception on bidding, owner and office person doesn’t return phone calls, appointments challenging to make and ignored my communication regarding their poor customer service.I have a broken pipe now. Did they blow out my sprinklers properly? We’ll see once the excavation is complete. No water now for four days.Service: Irrigation system repair & maintenance
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August 2021 by Shauney M.
Terry and all his crew have been outstanding. Any time I have called them for something, they have gotten right on it and taken care of. Have always been friendly, helpful and punctual. I wouldn't use any other company. They are all great.
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June 2021 by Gary H.
So Kevin from Water Wizards called me today and left a text message asking if I still needed sprinkler service. He stated they had my phone number incorrect on tge work order hence the no phone call. However, they were apparently able to figure out my phone number today? I also left my phone number at least 3 times with them. Huh. Anyways, he was very nice, and left a seemingly plausible explanation for no one showing up for 2 appointments and wasting 2 complete days for me. Since he was nice and reached out, changing to a 3 star.
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March 2021 by Nathan Hester
Called to get my sprinkler system in working order. There are dry spots all over the lawn. The cracked pipe in the valve box that was to be repaired is not fixed it currently fills the valve box with water and one of my stations is on all the time and won't shut off. I called and emailed. No response.Service: Irrigation system repair & maintenance
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March 2021 by Angel Edmondson
Driving on highway 95 about 10 miles south of Sagle ID on Friday August 28th at around 3:15pm one of their trucks was speeding and when the left lane ended cut my Mom and I off and almost caused an accident.
