Salmon River Motors Inc. is highly regarded for its exceptional customer service and automotive care. Customers have shared their positive experiences, highlighting the dedication of the staff, even during off-hours. One traveler praised the team for helping with a car dolly rental after hours, expressing gratitude for their assistance that saved time and money during a stressful situation. The service department is noted for its prompt diagnosis, ensuring that vehicles are attended to quickly and efficiently. Customers appreciate the low-pressure sales experience when purchasing vehicles, with one individual specifically mentioning a smooth long-distance purchase of a used Mustang. The staff communicated effectively, providing detailed information and maintaining honesty about the vehicle’s condition. Additionally, Salmon River Motors Inc. goes the extra mile by offering complimentary vehicle washes and vacuums after oil changes. They have a loyalty program that rewards customers with a free oil change after five visits. The Service Manager has also received commendations for providing excellent service, including transportation to and from appointments. Overall, Salmon River Motors Inc. earns high marks for quality service and customer satisfaction, making it a trusted choice for automotive needs.
Great communication with everyone fair trade in and stood by warranty issues.
May 2024
Staff was very helpful and accommodating. I highly recommend this dealership.
February 2024
I was traveling through Salmon Idaho and needed my work vehicle looked at due to smell and noise it was making. The service department was prompt and gave me a diagnosis quickly.
