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November 2023 by Kate Ryan
WARNING!Do not take your pets here if you love them. This place was an absolute nightmare to deal with, I can't imagine if I had a real emergency. I took my dog in to get a hole in his back looked at. His normal vet had been booked through January and we decided to take him to the Urgent Care section. We thought it was a cyst that burst or maybe a puncture wound from playing. My significant other, dog, and I waited for 4.5 hours to be seen. We would check in with the front desk every hour to check on the status of when we could be seen. At about 4:30pm, frustrated and tired, we asked if we were going to be seen soon as we needed to get home and take care of the family, or else we would have to leave. One nurse said we can see you now, and another nurse loudly exclaimed, "Oh good. I won't have to rip up his paper work then!" Extremally unprofessional and rude, especially when we didn't come in with an attitude to warrant such a remark!Once we were in the examination room, the doctor and a vet tech came in and glanced at our dog. He barked because he was excited, not an aggressive bark. Immediately the vet tech said "We need to sedate him in order to look at him, he's too aggressive." No questions were asked about what we were there for, no visual examination, nothing. Just jumped to needing to put him under. I refused and they suggested giving him medication to calm him and come in the next day for an examination. Then they quoted me $600.I am very disappointed with the way they handled my dog and how utterly unprofessional they are. I would HIGHLY recommend going anywhere else to have your pet looked at, and don't go there if its a true emergency.
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November 2023 by Linda M.
This vet will up sell you into every test know to Dog. Went in for diahria and was told they need blood tests, X-rays and sonogram. We respectfully declined and went home. Imodium and over the counter probiotics fixed it.
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September 2023 by Brianna Burkett
I don't have words for how incredible the folks at North Idaho animal hospital are. When our kitty had a serious medical emergency earlier this week, their quick actions saved her life. They're empathetic, know how expensive emergency veterinary care is, and want to do whatever they can to get your pet healthy. If you're afraid you can't afford what your pet needs, tell them. They'll help you find a way. Pets are family members, and thanks to NIAH, we didn't lose one of ours this week. ♥️
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August 2023 by Molly Fisher
These guys have seen my puppy for an emergency and they were very nice and understanding. They also saw a friend of mines rescued Water Dragon and worked with her on the price so she could afford the life saving medication she would need. They are the best aveterinary service in Bonner County.
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August 2023 by Moreeta Sines
My dog found a porcupine, I called this hospital they got him in asap and took very good care of him. Cheaper than going to the emergency clinic in cda! I am very satisfied with this clinic they are very Knowledgeable with the pets that come in and out of there and they treat every pet like their own! Thank you!
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July 2023 by A L C.
I've been a customer for over ten years. Over the past few numerous changes have been made. I was literally just hung up on while trying to understand one of these changes. I wasn't rude. Just perplexed. Anyway. Taking my business elsewhere but wish them the best.
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July 2023 by Regan Heaton
I need to share my experience this past 4th of July weekend 2023. We unfortunately had our Rottweiler diagnosed with Lymphoma a few weeks ago. She did very well for a couple of weeks with medication but after a great day playing in the water woke up very ill and in pain. My call to NIAH was met with great sympathy and understanding of not wanting our pet to suffer. Although they had a very booked schedule, they said bring her right in and we will do all we can. I need to thank them for the urgency they felt and for the heart felt reception when we arrived. We were not able to help our pup but she did not have to suffer do to North Idaho Animal Hospitals staff and doctors. Harley will be forever missed but never forgotten. Thank you all for what you did for us and our pet.
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June 2023 by Aubrey Green
I brought my dog in yesterday to be seen for an emergency vet appointment. The staff were really kind and helpful and fit him in the same day. The vet was really knowledgeable and gentle! He’s already feeling so much better! I highly recommended them!
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June 2023 by Susan Michael
Very impressed by their care of animals, wasn’t their patient and had a serious medical condition. They made time for our dog, even though they were booked for the day. Pleasant. Professional and compassionate. Recommend them to everyone. Thanks again, and God bless you and your business.
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June 2023 by Julie Monroe
From check-in to check-out, our Marco Polo was in excellent hands. We are especially impressed by how responsive staff members have been to our after-care questions, and we appreciate the serene environment they have established in the hospital. At all times during the experience, we had full confidence in the professionalism of the staff and knew they cared about our pet's well-being.
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May 2023 by True Homes
What an amazing place! We recently had to put our dog down that was 16 years old. North Idaho Animal Hospital went above and beyond and truly cares about their community and their patients.
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March 2023 by Kathryn G.
I took my dog to get groomed with the primary need was to get her nails clipped. The groomer called and informed me that she wasn't able to groom her as she was took anxious and was only able to shampoo and rinse her. When I picked her up they charged me $40 for a bath!
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March 2023 by Sharlyn Walker-Berry
We tried another vet due to cost but returned right back here. The staff is caring and takes the time you need to understand what’s happening with your fur baby. The best!
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December 2022 by Carrie Jones
I want to say thank you!From the first phone call to every single person on staff today we are sincerely grateful! Our Pup needed some quick TLC and you guys delivered!I appreciate you treating our Loki like he was your own!! He’s on the mend!
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November 2022 by Carrie J.
I want to say thank you!From the first phone call to every single person on staff today we are sincerely grateful! Our Pup needed some quick TLC and you guys delivered!I appreciate you treating our Loki like he was your own!! He's on the mend!
