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November 2023 by Jeremy Roos
Toni has been awesome to work with, what a great group of people. They pulled my feet out of the fire (figuratively speaking) on my home owners insurance, and they saved $$ on my car insurance. Hope to work with them for a long time.
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October 2023 by Quita Nass
Couldn’t ask for a better group to work with.Denise was great. She took very good care of us. When she did not know the answer to our questions, she asked the underwriter. I never felt pushed. Very happy with the Terra Bachelor State Farm office in Sandpoint.
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July 2023 by Becky C.
We were on vacation in Sandpoint and need some assistance with our State Farm insurance. We couldn't get ahold of our rep back home, so we stopped in and met with Denise Koberstein. Even though we weren't her clients, she took the time to listen to our issue and offer advice. She even went as far as to call our rep in Nebraska so we could get what we needed. I was very impressed with her knowledge and customer service! Thanks again!
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June 2023 by D Wilson
Terra Bache is a very attentive insurance agent you who continuously checks your policies with State Farm and keeps you informed of any necessary requirements or changes needed. She keeps me informed of payments that are due and up and coming. This allows me to keep my policies paid up to date and prevents any policy expiration. She is extremely competent and timely in her dealings with my policies which assures me that I will not experience any future problems. Thank you . Douglas Wilson
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February 2023 by Travis Millar
Denise is an absolute rockstar! She takes care of everything all the time for me. I have a business and lots of toys that are all insured through her. Any questions I have she’s on top of it. She definitely has my business for life
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January 2023 by Ron F.
Really, really poor customer service. I found that it is confusion run amok here and honestly you can probably find better pricing on-line.
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November 2022 by Madison Shattles
Whenever they tell me they’re going to call me back they never do! )-:Update: also rudeUpdate 2: Thank you for taking the time to respond even though it is many months later. I appreciate you going out of your way to look up the records. However, perhaps you didn’t review the correct date because I never received a call back on this particular occasion. They only problem is that I specifically requested to make sure that someone called me back because of a previous issue. Luckily this was resolved some time ago when I was able to have my mom call and speak to you, even though the person we spoke with was rude at the time. Perhaps these calls at a later date were the records you reviewed. Thank you for taking the time to help.
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November 2022 by LaCheale Linscott
About six months ago I got a quote for my car insurance because the other insurance company I was with was charging too much. When I called to get a quote, they were super helpful explaining each category and what they thought was needed. I ended up saving over $100 per month! Terra and her employees are all so kind and helpful and truly want to help you and your needs. I would absolutely recommend Terra Bache State Farm for all insurance needs!
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November 2022 by Jaydn Gabehart
Thank you to Terra and her team for being professional, courteous and helpful. They made the process of looking for car insurance extremely easy and explained everything in detail. I would highly recommend them!
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November 2021 by Anne Gardon
Lauren Lewis, at State Farm in Sandpoint, was enormously helpful for our family as we were looking for homeowner's insurance. She was extremely efficient, friendly and thorough. We are very happy that we chose State Farm and will gladly recommend it to our friends and family!
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November 2021 by nathan owens
Ever since meeting Lauren and Kylie I’ve felt like part of the family at State Farm . I can always count on them to help me to the best of their ability and I know they are always looking out for me! Thanks for being amazing !
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November 2021 by Pam
I am a lender who works with Terra Bache's office on a regular basis. Everyone in the office is fast, efficient, knowledgeable and great to work with. They have good premiums and are always there when you need them. If you are looking for a great insurance experience with a great product, I highly recommend them!
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November 2021 by Ciara Shale
Personal review for Traci.This women needs a raise. The compouny itself has been a hassle but lord has she bared with me through this difficult road. I'm a hot headed. An she has got the stump of all my calls! She handles angry bow headed cutmers such as myself very well! She is truly a centerpiece to that angency! If it wasnt for her consistency and help I would have switched providers but she is confident and will convince why not to! Amazing custmer service and outstanding tolerance to angry customers. She deserves a 5 star review and a raise if you ask me!
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November 2021 by Camille Bovey
I always feel so welcome when i walk into the office. Terra, Kylie, and Lauren have always been so knowledgeable and helpful to me! Best team in Sandpoint!
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November 2021 by Levi Doss
We used State Farm in Alaska for 25 years, nothing but great service. We moved here 7 months ago and I sent a letter to 3 different insurance companies for our home and vehicles, including another State Farm. Terra Bache’s State Farm came in under the other two providers and have been awesome to deal with.Both Lauren and Kylie have been incredible.
