The UPS Store #1829 in Sandpoint is a friendly, professional, and helpful business that offers a range of services including packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. Located across from Mick Duffs Brew Hall between 2nd and 3rd, it is locally owned and operated, dedicated to assisting customers with their needs. Customers appreciate the staff’s patience, friendliness, and knowledge, which make visits easy and stress-free, even during busy times. Employees like Sierra and Chuck are often praised for their efficiency, professionalism, and exceptional customer service. Sierra, in particular, is highlighted for her sincere and friendly attitude, guiding customers through complex packaging and ensuring items are protected and shipped at a good price. Although lines can occasionally be long, the staff work diligently to serve customers quickly and calmly. Overall, the store is known for its quality service, helpful employees, and a welcoming atmosphere that encourages repeat visits.
I suggest going to this location in the late afternoon when friendlier staff is available. The older brown haired woman working in the mornings is very unfriendly, unhelpful, rude, acts like she’s put out just to do her job, and overall appears to be a miserable human.
July 2025
The customer service and ease..Sierra was EXCELLENT!!
May 2025
They do a really good job here. The line can get pretty long occasionally, but the employees do a good job working through customers in a professional way.
