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November 2023 by Bob Lafore
Great customer service
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September 2023 by Jean Metz
WaFd handled my construction to mortgage loan. It took much longer than expected as a result of contracting default and effects of the Covid disaster. Lynn Dawson was my mortgage officer and was always helpful and knowledgeable, saving me a lot of stress. WaFd was able to keep the same mortgage interest rate and faithfully extended my loan until the conversion, which today just happened. Because of a move to another location, Danielle in Sandpoint finished off the conversion. The staff at Sandpoint WaFd are to be commended for their prompt response and positive outlook.
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September 2023 by Alisha Kowalski
Bill was very helpful in opening my 3 Month CD
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January 2023 by Pete Roth
Awesome customer service and account options.
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February 2022 by Ian
I’m a member who was parked in the lot waiting for my wife to get dog food. I got majorly Karened by a lady who stomped out. Yikes. Closing my account.
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February 2021 by Robb Talbott
Poor customer service, unwilling to work towards solutions to help if takes effort.
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October 2020 by Tucker Hall
What can I say, it feels like a private banking experience. WAFD Sandpoint staff knows there customers by name, and i've received calls regarding potential issues with my account. What I like especially is the fact that I can call the branch and actually speak to one of the staff by name, be recognized, and not get sent into an automated rabbit hole of verbal selections or keypad prompts. Always friendly and smiling.T
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October 2020 by Tony Fister
I've been banking here for 2 yrs. Love the customer service . It's fast friendly and makes you feel at home . Love everyone who works there wether they have been there or are new they always manage to make your experience a pleasure
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July 2020 by Joe Woodruff
I was shocked when, after being a member for only a short time, I walked into the bank and Christine, a teller, called me by name. She and the other tellers have only continued to be as personal, genuinely engaging and helpful since then. The entire customer experience has been above expectations, and the other aspects of banking - online and mobile - has been just as pleasant. On top of it all, when I have visited other branches, I have found their customer engagement to be just as consistent.
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June 2020 by Leah Scott
Great Customer service! I always leave happy.
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May 2020 by Patricia Foote
Christine has continously given professional and friendly service. The staff at this branch always leave me with a positive experience.
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April 2020 by Devin Chavira
Love this bank! The ladies who work here are absolutely amazing! They always provide amazing customer service.
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April 2020 by Greg Jackson
I love the whole staff. They always give great, friendly, professional service. Chris and Danielle are the best.
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April 2020 by Nora Morrison
I love this bank! The Sandpoint branch has the friendliest staff. Always smiling and they know everyone's names. It's like the Cheers of banking!
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March 2020 by Jeffrey Bickish
Washington Federal Bank is one of the best banks I have ever used! You rarely have to wait in line and if you are a known customer they don't require deposit slips. Their customer service is outstanding. Christine one of the tellers is fantastic at her job. She always smiles and greets you by name when you come in and makes you feel welcome and at home! I recently started a construction loan process with this bank and they have made it very easy and respond very quickly to all of my questions . Also they are one of the few banks that allow a builder owner construction loan. I love this bank! If you are thinking of opening an account here definitely do it!!!
