“This is an update to my recent review of U-Haul in Spirit Laker ID. I would like to upgrade my review as the Field Manager, Dave Decker came through for us. He responded to my emails in a timely fashion, admitted there was room for U-Haul to improve and made things right with us. Any company can have a bad day,. In my book, what counts is whether there is sufficient character to admit it and go the extra mile to ensure customer satisfaction. Mr Decker did that and we will return as U-Haul customers with a restored level of confidence in the local manager and the company.”
Truck Rentals
“This is an update to my recent review of U-Haul in Spirit Laker ID. I would like to upgrade my review as the Field Manager, Dave Decker came through for us. He responded to my emails in a timely fashion, admitted there was room for U-Haul to improve and made things right with us. Any company can have a bad day,. In my book, what counts is whether there is sufficient character to admit it and go the extra mile to ensure customer satisfaction. Mr Decker did that and we will return as U-Haul customers with a restored level of confidence in the local manager and the company.”