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January 2024 by Dianna
Store is always clean and staff is very helpful with a smile. Selections of items are expanding which is greatly appreciated.
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December 2023 by Casey McMullen
The new Albertsons in Star is really amazing. Well designed and stocked. An easy-to-navigate produce section, with a surprisingly well appointed cheese bar, leads into an expansive wine selection. The marketplace vibe really ads to the hometown feel of the new store. Really well done.
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December 2023 by mark mcgregor
Alex in the Deli Department is an excellent Employee. He is always polite and has a Great Attitude. He is an asset to your Store. Rob in the Front End is also another Great Employee. You lucky to Have them both working for you.
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December 2023 by chad Nask
Be careful of the Albertsons so called deals even on the app! I went in and bought a whole rib roast for what I thought was a great deal for $4.87 a pound. What the deal and U coupon doesn’t say, unless you really dig into it is that you have to purchase much more before you get that deal. I spent $160 on it and they wouldn’t honor it unless I spent another $50. Also I asked the meat department to cut it in half and he said that the deal will not be honored.“That’s what meat department is supposed to do!!
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December 2023 by Alisa Pulham
Freda at the deli help my hangry 11 year old son. She made a special order and went the extra mile to get my son a warm Asian plate. It’s a nice clean store :)
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December 2023 by kathleen martin
A big shout out to the pharmacy staff for going above and beyond. You all are awesome. Thank you for making my Christmas bright.
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November 2023 by Blanket
I come in after work a lot, and Michelle is absolutely one of the greatest treasures for your company! She is always kind, always remembers your face, and I have never seen her have even a bad moment. She has genuine love for the people around her and her customers, and I enjoyed so much getting to have a moment to talk with her tonight. But I have noticed her for so long and I just wanted to give her a huge shout out! I hope that the management sees this, because she is a very special person and has such a wonderful sense of people. She is such an addition to your company, and she needs to be recognized for that. I know she would never ask for recognition, she's just the way she is, kind and loving and expects nothing in return. But I would love it if her boss lets her know how wonderful she is because she really is. She is the kind of employee we should all strive to be, and the kind of person we should all strive to be. Thank you Michelle!
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November 2023 by Keegan R.
Really like this store!Everything is easy to find. It's enjoyable to shop at this particular Albertsons.
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September 2023 by S K
I live near Albertsons and shop here occasionally, especially when I need something on the spur of the moment. Today, I came in with my grandsons and picked up a few items, including two bags of grapes which were on sale for 98 cents/lb. I went through the self-check as usual, punched my phone number into the terminal and scanned my grapes. They rang up at $2.99/lb instead of .98/lb. I called the woman who was there to assist customers in self-check over and explained what had happened. She told me the price was wrong because I didn't use the digital coupon on the app. My fault. I have shopped at Albertsons stores for years and have gotten used to just plugging my phone number in. I've never downloaded the app.The woman seemed unsure of herself but said she could correct the error and keyed in something at the terminal. She then told me the price was fixed and went to help another customer. When I looked at the credits she had keyed in on the receipt, they were wrong. The initial price charged for the grapes was approximately $15. She had keyed in credits amounting to about $5. It appeared that instead of backing out the $2.99/lb and keying in $.98/lb, she had just credited .98/lb, which resulted in me still being charged double the listed price of the grapes.That woman was now busy with another customer, but another employee had entered the self-check area, ostensibly to assist, so I called her over.I explained what had happened, showed her the incorrect original scans and credits for the grapes and showed her on my phone calculator that I had added up the weights for the grapes and multiplied by .98 giving the correct price for the grapes, which amounted to about $5.She also looked confused and told me she had to fix the error her way. I said, okay, I'm just showing you what the correct price should be. She then started raising her voice at me and told me I was getting excited. Interesting since she was the only one raising her voice. I told her I wasn't excited at all; I was just showing her the correct price. She proceeded to get louder, and told me I was being rude. Really?? It was obvious that she had no more grasp of basic math than the first woman. Neither one of these women belongs in an area requiring rudimentary math skills. And the second woman could also use a class in customer service.Thankfully, we have lots of options in and around Star for grocery shopping. I won't be doing mine at Albertson's.
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September 2023 by Sandra K.
I live near Albertsons and shop here occasionally, especially when I need something on the spur of the moment. Today, I came in with my grandsons and picked up a few items, including two bags of grapes which were on sale for 98 cents/lb. I went through the self-check as usual, punched my phone number into the terminal and scanned my grapes. They rang up at $2.99/lb instead of .98/lb. I called the woman who was there to assist customers in self-check over and explained what had happened. She told me the price was wrong because I didn't use the digital coupon on the app. My fault. I have shopped at Albertsons stores for years and have gotten used to just plugging my phone number in. I've never downloaded the app.The woman seemed unsure of herself but said she could correct the error and keyed in something at the terminal. She then told me the price was fixed and went to help another customer. When I looked at the credits she had keyed in on the receipt, they were wrong. The initial price charged for the grapes was approximately $15. She had keyed in credits amounting to about $5. It appeared that instead of backing out the $2.99/lb and keying in $.98/lb, she had just credited .98/lb, which resulted in me still being charged double the listed price of the grapes.That woman was now busy with another customer, but another employee had entered the self-check area, ostensibly to assist, so I called her over.I explained what had happened, showed her the incorrect original scans and credits for the grapes and showed her on my phone calculator that I had added up the weights for the grapes and multiplied by .98 giving the correct price for the grapes, which amounted to about $5.She also looked confused and told me she had to fix the error her way. I said, okay, I'm just showing you what the correct price should be. She then started raising her voice at me and told me I was getting excited. Interesting since she was the only one raising her voice. I told her I wasn't excited at all; I was just showing her the correct price. She proceeded to get louder, and told me I was being rude. Really?? It was obvious that she had no more grasp of basic math than the first woman. Neither one of these women belongs in an area requiring rudimentary math skills. And the second woman could also use a class in customer service.Thankfully, we have lots of options in and around Star for grocery shopping. I won't be doing mine at Albertson's.
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August 2023 by John Dean
I asked the girl in the floral dept. if they had another grouping of the pink rose bouquet and she wouldn't even check for me.
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August 2023 by Marie Donnelly
I really appreciate having Albertsons in Star. They have a better selection of healthy food than Ridley's. The staff is always nice.
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July 2023 by Brian Mitchell
I come to a grocery store to get groceries, not to be confronted by an employee about the (obvious) meaning of the 2nd amendment. Very tacky & unprofessional.
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July 2023 by A. B.
All products have been good, all customer service top notch, this is an ideal grocery store. So glad this came to our area, it is great to be able to go there.
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July 2023 by Dan Arnett
11 July 2023 - 5 StarsWhile traveling (5 hours from home), I realized I had forgotten a special medication I needed. The Pharmacist (Brown) went out of his way and took care of my needs - very quickly and professionally. Thanks! Will make my trip much better now!!
