-
November 2023 by Kip Millwee
Wanted to thanks the folks at Les Schwab. Last August I needed an alingment after some work done at Star Tire (also great folks). Well, I need to new tie rod end bring the cost up quite a bit, but they showed it to me and I had the work done. Fast forward to the other day 4 months later while working the car, I realized the Bellows boot had come loose. I stopped and presented this to the Les Schwab and they were quick to check it out and make it right, it seems these boots are held on by zipties and over time had worked its way loose. Anyway, thanks guys, for us trying to keep our older cars on the road your commitmant and top drawer service is a welcome one.
-
October 2023 by Toby Sipe
The tires I wanted were on back order. The employee suggested a different tire. I absolutely love them and they give my car an entirely new stance!
-
September 2023 by Connie Slater Radu Waggener
Huge shoutout to this shop and their staff. What started as a simple stop for tire pressure check on my horse trailer ended with needing to replace one irreparable tire. Not having one in stock they managed to track one down, get it here same day and put it on for me, ensuring a safe and on time departure! We’ve gone to Les Schwab for years, and this is why! ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
-
August 2023 by Michelle Myers
Great service. Thank you for getting us in and out quickly and offering to let our dogs come in out of the heat
-
June 2023 by Thomas O'Berry
Good job on a full break job. Quick, friendly, and knowledgeable staff.
-
June 2023 by Jeff Harris
My experience here was great. They went above and beyond what I was hoping for and then told me there would be "No Charge today." I'd like to see more businesses treat their customers this way. Well done, Les Schwab & Crew ?
-
June 2023 by Taylor Severson
They were able to help us out the next day after we had a flat. Extremely professional and fast service.
-
May 2023 by steve Christopher
I'm sorry but but having warranty work done and told me it will be 3 days to get in.
-
May 2023 by Skeeter Meyers
They fixed my flat! Great service thank you!
-
May 2023 by Christena Barron
After weeks of difficulty and every issue, these guys/gals were absolutely amazing. If it could go wrong, it did. But this place found the problem and fixed it. I couldn't be happier with the service and friendliness here. They went above and beyond for me, and I appreciate it so much. Thank you!!!
-
May 2023 by Joyce S.
I'm the original owner of a 98 Chevy Monte Carlo with 116,000 original miles. I noticed the brakes making a grinding noise intermittently. 'CB' in Meridian was to fix it and they kept replacing the drums 3 times. After dealing with this since 4/24, I took my car to Colby who looked at the paperwork from 'CB' and suggested machining the drums for $148.99. Well the problem was fixed that day! I'm so very pleased with the results and finally feel safe driving my car.
-
April 2023 by Cathy Jacobsen
I purchased tires in 2021 and was unaware the brand I bought had NO warranty. I went in for a tire rotation and was told that two of the tires were showing "wear bar" which means getting worn down. The tires had just over 22,000 miles and on the so called warranty it shows a minimum of 30,000 for tires with warranties. I asked about getting prorated for new tires and since my tires had no warranty I was not eligible. Valuble lesson -- make sure you have a warranty. I was never advised of no warranty. They gave me a 3 price quotes and the very first one was the same tires I originally had with no warranty. So they would sell me the same tires that didn't last to begin with, not a great sales approach.The reason for 2 stars and not one the employees were nice, I know how hard it is being on the front line. So don't kill the messenger.
-
April 2023 by Christy M.
Last week I got a nail in my tire and because I live in Star, I thought I would help support a local business. I arrived and instantly was met at my car door by (I believe his name was Lani). He was a middle aged man dark hair and was very short when speaking to me and proceeded to tell me I couldn't get it fix because it was too close to the side wall (understandable). He then gave me an outrageous quote on a new tire, I was able to save $250 going elsewhere. Fast forward a week later, I avoided a wreak but popped another tire in the process. I drove on a spare tire from Boise State University all the way to Star (18 miles) in rush hour. A spare tire is not equipped to drive more than 50 miles max. I went in and they said they were unable to put the tire on. My boyfriend, asked to speak with the man that was helping me (that same guy from last week, Lani). He then started to argue with my boyfriend and told him "well she drove here so she can drive back to Boise" and threw my phone on the table and walked away from me, not saying a word to me. I refuse to drive any more on that tire especially because I have already driven back from Boise on that tire. I was extremely confused, so I looked at him through the glass trying to get his attention and no one helped me. About 10 minutes later he finally came back, and I asked him how many pounds the lug-nut torque was because I could do it myself at this point. He would not look me in the eye and was snappy with me when I was asking questions and answering very short.Doug checked me out and he was a very nice and I appreciate his customer service immensely. However, Lani the other front desk guy needs to work on his customer service because that was extremely disrespectful. I would not refer anyone to this place if anything, I would tell people to avoid this place. As a current manager at my job, I would be embarrassed if he worked for me.
-
April 2023 by Stefani C.
After reading the most recent review I think I will find service elsewhere, I was needing to have a front tire checked out in regards to low tire pressure and a possible error in the Bluetooth sensor. But again after reading that review I don't want incompetent and rude service especially when they try upcharging you. No thanks!
-
March 2023 by Dustin Jacobsen
I bought tires and had an alignment done on my vehicle about a year ago at a different location. Total price was about 1400$. I was sent an email reminder to get my tires rotated so I set up an appointment at this location because it was close to my home. When I came in to have the rotation done the person helping me said they did not see the appointment on their computer. I told them I received an email reminder about the rotation, that was when a different employee from the back informed me that all of the stores are their own location and that I need to have the rotation done at the location that I bought the tires from. They said they would do it this time but to keep in mind for next time.
