Shell is a full service gas station with a mini mart that offers various food items and a decent beer selection. The gas station attendants are friendly and provide fast service, often cleaning the windows. The staff is known for their excellent customer service, going above and beyond to help customers. They are happy to work and make sure customers have a good experience. The gas prices are a bit high, but the convenience store prices are normal. Shell has a hot case with breakfast items like biscuits and gravy, mcmuffin style sandwiches, and breakfast burritos, as well as lunch items like chicken strips and corn dogs. The staff is always willing to help, even after hours, and wish customers safe travels. Overall, Shell is a great place to stop for gas and other needs, with a wonderful staff and good amenities.
The absolute best customer service ever! We made a stop and were met with so much kindness! Clean and fast services!
March 2024
SHOUT OUT TO MAX at the east Bend, Oregon Shell Station. We just stopped to get something to drink and I stayed in the car and MAX came up and very politely asked to wash my front window. We didn't even get fuel! Such a nice experience! Thank you again, MAX! (MAX needs a raise...wink)
January 2023
Best gas station attendant's in Bend. Every employee is friendly and seems happy to be working. Fast service and they always clean the windows.
