Advance Auto Parts offers a positive shopping experience for customers, both online and in-store. Many appreciate the quick order pickup, often ready in less than five minutes, and new customers can enjoy discounts. The staff is noted for being knowledgeable and helpful, especially when answering questions about car parts. While some customers have experienced delays in receiving parts, they often find the prices to be the best compared to other auto parts stores. One customer highlighted the helpfulness of being allowed behind the counter to find needed items. Overall, Advance Auto Parts is recommended for its service and competitive pricing, especially in contrast to other local businesses.