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November 2023 by Bob Powell
A lost phone, an insurance claim, friendly and knowledgeable representatives helped me get a new phone and set it up for me
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November 2023 by Gary Benson
I’m so happy that Fernando is back at the store! He has always helped my family and I and when I saw him there when I walked in, I knew exactly who I was asking for. He has always been so knowledgeable and caring and always took his time with us. I will make sure to recommend people to him now that I know he is back! Thank you Fernando!
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November 2023 by Persia Daigle
Best person to work with here is definitely Velda. She is one of the best people to work with because she will always try her hardest and she will not give up until she knows it’s impossible. She helped us for hours and she didn’t give up and kept the energy high so if you ever need help with your phone Velda will help. She is amazing and she is very nice. Thanks to her we got our situation figured out. Velda is absolutely beautiful inside and out and beyond amazing. 100/10 recommend her when coming to AT&T!!! :)))
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November 2023 by brandon legg
Walked in, told them what I wanted they got me it at great prices. And I was out and happy!
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September 2023 by Sandi Standley
Storm Exon was great help to us. Very personable and professional. Greeted us immediately and sat with us to answer all our questions. Easy and fun to talk with, knowledgeable and accommodating.
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August 2023 by SHANNON “GIRLFAST73” COOPER
All staff is wonderful especially Storm.. always willing to help and do anything they can for you Best AT&t store I've been in 30 years of having AT&t
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August 2023 by Kimberly Maben
I went to this store this last week and I needed help setting up my new phone. Velda C. helped me. She was so kind and had a lot of knowledge about transferring data from one phone to the other. She was able to easily explain to me how to do this and she also showed me how to individually copy notes over that didn't copy with my transfer. I recommend getting help in this store if needed. I also liked how quick I was able to get help. There weren't any lines both times I went in because they were staffed.
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August 2023 by Jill Wachsmuth
Amazing customer service! Very helpful staff. Helped me out with my phone problems and even though my phone couldn't be saved because I washed it, they were fantastic.
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August 2023 by Amber Pinell
Cindy was absolutely amazing. She did everything we asked and was more than helpful. She's the only one I visit at at&t.
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June 2023 by Clint Hostetler
Best service we’ve had in years! Friendly, informative, seamless and even got a better plan for a better price thanks to Velda! Thanks again Velda you made our day!
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June 2023 by Snapshot
I had bought my phone in Colorado & hated it..I came to at & t here in twin falls id on Cheny Drive. And James & Ryan went beyond what was needed to do & explain things better than anyone has....Give them a bonus.
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June 2023 by betty peyman
Cory the salesman was extremely rude. He was arrogant and told me to call att to get help. He should be fired. I will speak to manager when he gets back. I just left.
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May 2023 by Karley Rasberry
Storm was super friendly and amazing to work with!! Was able to have good conversation while setting up a new phone definitely going back to see him in the future!
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April 2023 by Asa Ollieu
Great customer service. Got my new phone set up super fast. No stress!
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March 2023 by Angela Bradfield
My husband and I just visited the Twin Falls AT&T store and had a wonderful experience! We were helped by a young man and (who we assumed) the store manager. They were both very kind, helpful, and even joked around with us!