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August 2023 by Mary Snedden
Do NOT take any of your jewelry or watches for repair at Bartons Jewelry. They damaged my brothers beautiful Vintage Movado watch by putting the wrong size battery that was too big damaging the inner workings of the watch. They then had the nerve to say it was because he caused the damage. They tried to upsell him on repairs and also broke the hands off behind the crystal then told him he needed new hands. It wasn’t broken when he took it in. My brother is a meticulous person with many other watches and I know how well he maintains everything he owns. It’s ridiculous that a repair person has little to no contact with a customer keeping their watch for over 2 months, then takes it upon himself to charge $500.00 to fix something THEY broke! Typically you would initiate a repair request with an estimate which they did not do, then kept the watch until he forks over the money. They obviously know nothing about working on fine watches nor do they operate an honest establishment by admitting they screwed up his watch. Do not bring your jewelry or watch here if you expect it to be done properly or if you want it done in a timely manner. They won’t even give him his watch back until he pays the $500.00. What ever happened to good customer service??
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August 2023 by Mary S.
Barton's Jewelry is a total failure for watch repair. Do NOT take anything to this business to be repaired.They broke my Movado watch and charged me exorbitant amounts of money to fix a watch they knew nothing about. They are currently holding my watch hostage for $500.00 after another attempt to fix what they screwed up. Shame on this business for taking advantage of an innocent customer looking for a decent repair. I'm taking them to small claims because of the damage they caused in the first place. They forced in the wrong size battery causing damage to this watch and have the Gaul to want to charge me to fix what they broke. I wouldn't go here or recommend anyone to go here for anything due to their poor customer service, terrible treatment, and lack of knowledge on how to fix a beautiful watch or any jewelry for that matter. They definitely price gouged me and held my watch for months without a decent fix. I want my watch back. DO NOT GO HERE..
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March 2023 by Loretta Neumiller
I love these guys. Very reasonable prices for their jewelry. Can't wait to get some.
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December 2021 by Josh Bethke
They are the best!! One of the last true Jewelers in the area.
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August 2021 by Peggy Asmussen
Needed the prongs on my ring checked. Jeweler checked them then cleaned my ring. Great staff and service.
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August 2021 by Robert Wallenmeyer
I'm very impressed with this store and everyone is knowledgeable helpful in their own expertise in the Jewelry business!!
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July 2021 by Hannah Schiffler
I recently had my wedding set fixed by Barton’s and they were so fast, kind and amazing to work with. I am looking forward to much more business with them and am so appreciative of their service!
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July 2021 by Claudia Csatlos
The old man is a con artist!!! Wanted to charge me $15 for a pin for my watchband,told him I don't need his help for 15$ and then leaving the store he didn't even show concern when I fell and twisted my ankle in his store door. What a bunch of crooks!! I would give 0 stars if I could!! Don't go there,go somewhere else!!
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May 2021 by Jonah Borup
Took my watch here to get a couple links put into it they charged me 2 different prices to put in each link and then double charged me. WHEN I PROVIDED THE LINKS. Con artist old man working that will charge you a different price then the other employees won’t go back and won’t recommend to anyone.
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March 2021 by Robin Packer
Very grateful for the watch repair service. So knowledgeable and talented. Highly recommended.
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March 2021 by Martin Rhodes
Great business
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March 2021 by Paul Sayre
Great.
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November 2020 by Kira Rivadeneira
My fingers have got swollen and I couldn't get my wedding ring off. I had tried everything. I went in and they had a tool to easily clip it off and didn't even charge me. Their staff was extremely friendly. I am looking forward to getting it resized here soon. Their prices seemed very competitive. 100% recommend.
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June 2020 by Angela Stahlman
My 98 year Grandfather's watch stopped, needing a new battery. He was just going to do without, because he couldn't find the proper size battery anywhere. I brought the watch to Mr. Barton and he steam cleaned it (it really needed cleaning!), sterilized it, replaced the battery, reset the options, provided a 3 year guarantee, and made my Grandfather incredibly happy! Thanks Barton family for providing such quick and diligent service at such a premium price! While waiting, (it was mere minutes) I checked out the beautiful jewelery and art. I'll definitely be back!
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January 2020 by Cathi Leeming
Terrific service, great family business.
