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November 2023 by Anthony Wagner
This place is great for any of your vehicle needs. The owner is a great guy, a real class act, honestly. I highly recommend it to anyone.
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November 2023 by Raven Martinez
Very dissatisfied and disappointed with the outcome of this experience. Took my car in to get fixed and paid $700 for it to get fixed. Went to leave with my car and it wouldn’t start. Tried 4 different times to start my car and it wouldn’t start. They jumped it for me and got it going but recommended I leave it for an hour so they can charge my battery and test it. After calling for a couple hours it took them 4 hours to charge my battery and test it. Went and picked up my car and left with a check engine light on and more symbol lights on then when I originally went in. Called them, told them, they had me turn around and go back in. Just to tell me they can’t look at my car until the next day and if it’s something they didn’t work on there will be a charge. I just took my car home and said I’d rather get it fixed somewhere else. This process went on for more than a week. I will not be coming back and just thought I’d help others be aware!Service: General repairs & maintenance
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November 2023 by Ashley Hall
Absolutely love this place. Highly recommend 10/10. They are very through and even go above & beyond what the original problem was.
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November 2023 by Scott Rawson
Called on them with a referral from the transmission shop. Refreshed my computer, quickly and got me back on the road..
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October 2023 by Jessica Klinsky
Had my card A/C unit repaired to the sum of $2,200. Instantly after we drove away the car began to lose power while stopped on an incline and die after refueling. But thankfully the A/C worked and i was just considering that maybe the other issues were do to the car being a little older. Then only 3 months later the A/C stopped completely again. So we returned the car assuming it would be the same issue and would be taken care of. It was not!!! They not only told us it was a different issue but it would now cost an additional $3,000 in order to redid the A/C. I highly recommend that you steer clear of this place. They will put a bandaid on it but eventually they will tear it off with force.
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August 2023 by J D
Took my Subaru here for a leaking valve cover that was getting oil on the exhaust and making smoke. They got me in as soon as they could and fixed it up in pretty decent time, considering they had it over the 4th of July weekend. Once they verified the leak, they quoted me a price and that's exactly what they ended up charging me.The only critical thing I can say is that the inside of the car smelled really strongly of oil when I got it back, and the engine smoked until the last of the oil burned off.Overall, I'm really happy with the experience. I've got my car back, and if I ever have any issues with it again I'll definitely be going back.
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June 2023 by Ricky R Akridge Jr
The old saying you get what you pay for comes to mind with this place. May be a tad pricy but they get you in and out and no issues whatsoever. ??Service: Electrical
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May 2023 by Rod B.
We started using Blue Lakes Auto Repair about a year after we moved to Twin Falls. We had some leaks that we had delayed getting fixed but decided to us them because they were ASE Certified for the car we were getting fixed! As we found out it was more than one area that was leaking. The first repair highlighted different leaks that also needed to be fixed. There was also an issue with some defective parts. Blue Lakes approached it professionally and properly ! While additional leaks were repaired we were only charged for the new issues and the defective parts were addressed under warranty! Our car is now leak free and we paid a fair price. The only negative would be that they are extremely busy and have to prioritize repairs. I understand that in this day of labor shortages. I feel I got a fair price and a fair response! I would recommend Blue Lakes Auto Repair for honest and trustworthy repairs.
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April 2023 by Sara Nicole
My car ended up having to get two fuel pumps replaced. I was lucky to find this place right down the road from my house. My warranty covered most of repair costs. I am so grateful for that.I was under a lot of stress because this was my only car to get to and from work. I am a single person and does not have any clue about cars, a lot of emotions were flowing through me. When I talked to Eddie over the phone it was great. He was very nice and polite and was making the situation less than what it was and said he would take a look at my car. When I got to the shop the vibes were not what I was expecting. It just felt off. Maybe just a lot going on in the shop and everyone was just to busy I don't know. I asked Eddie to please call me if he needed information and to keep me updated. He defiantly did that for me. Eddie told me the parts wont be in for about a week or so and I was like okay thats a given because of the economy right now. I wasn't expecting my car to be done for about 2 weeks. Eddie ordered the parts that were needed and BAM he called me the fallowing Tuesday stating my car was finished and ready to go. I was so shocked it got done that fast. I defiantly recommend this place to someone if they need extended warranty work done.Service: Auto engine diagnostic
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April 2023 by Joshua Bjornn
I had a blown fuse box in my car, they found and fixed the problem right away. They did a great job, and I would return if I have a problem I can't fix.
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March 2023 by Kari Solomon
This place is a total scam. They called to let us know they needed more time on our car. They charged a 2nd diagnostic fee. Two fees at $200 each! The only thing they needed to do was change a break fuse and take out an after market security system. $50 in parts. Total bill came to over $600 bucks!
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February 2023 by Mike Ottley
Ask for Jason. Best mechanic around. To BS no upsell just does the job right and doesn't screw you over.
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November 2022 by Sara Haskell
After going without my car for an entire month now, they finally got my steering rack on, only to be told it was defective. They then had the car towed to Utah, so a certified BMW mechanic could do their thing. Not their fault it was a defective part, BUT the communication and customer service skis definately.lack. the place in Utah informed me my car was completed yesterday, yet Eddie at Blue Lakes Auto told me they were still working on it, even though the BMW place I spoke to 5 minutes before Eddie said he spoke to Eddie a few minutes before me on the phone, and had informed him my car was ready. Lying to me definitely did not improve my already low opinion of this business. Needless to say, I'll be walking to work a couple extra days due to lack of communication, and /or because someone dropped the ball. Its awfully cold and dark out right now for a 5 mile walk at 5:30 am. Disappointing is the very best I can say about this place.Service: Steering & suspension repair
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November 2022 by Sara H.
If I could give negative stars I would. Eddy is the most unprofessional individual I have had the displeasure of coming across ever. To say the customer service is lacking is more than they deserve I was lied to about the status of my car they couldn't get it fixed correctly and it had to be towed to Utah. Never have I had a worse experience than I did in this instance. I strongly urge anyone thinking of bringing their car here to stop turn around and run.....it's a nightmare!!!!
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August 2022 by Austin Hanson
We made an appointment and were able to get our car looked and diagnosed quickly. They were able to get the car back to us the same day.
